Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Kenmore washing machine problem.
March 27, 2026
Overall rating

He arrived on schedule, was knowledgeable and checked out the availabilty of the part, which was no longer available. It didn't take a lot of time. He was pleasant.

Duane R,

San Diego, CA
Great job
March 27, 2026
Overall rating

Did an excellent job, cleaned up. On time and fixed fast.

Henry N,

Royersford, PA
Top notch technician, Victor!
March 27, 2026
Overall rating

Our technician Victor, was a wonderful person! He was very knowledgeable about our washing machine and fixed the problem extremely fast. During the time he worked systematically with precision and cleanliness as well. We would definitely request him for our future services. We purchased the home appliances warranty by his suggestion as well. Thank you for employing quality technicians!

Titus W,

Orlando, FL
Washing machine repair.
March 27, 2026
Overall rating

Excellent. Though delayed in arrival, Victor promptly performed the scheduled repair. He also discovered an additional problem, located the appropriate part in his truck and completed that repair also eliminating the necessity of a second repair appointment. Was courteous and thoroughly cleaned the work site prior to leaving.

Cynthia O,

Glendale, AZ
Tim's solid performance.
March 27, 2026
Overall rating

Pie making was at a stand still. The ovens performance was sub par, off by 25 degrees for the most part. Tim arrived with his bag of tools and went to work. He pointed out features unbeknown to us and processed several setting maneuvers. Some cleaning and part replacement and we are back in business. Well done Time and Sears. George

Melani R,

Wixom, MI
Washer service
March 27, 2026
Overall rating

Fast and very efficient! Did a great job, text me to let me know when he would arrive.

Barbara F,

Yuma, AZ
Dryer repair
March 27, 2026
Overall rating

Very professional and knowledgeable!!! Richard was also very punctual and polite. Highly recommend him

Christian O,

Miami, FL
Great service
March 27, 2026
Overall rating

Professional and knowledgeable. Got the job done in a timely manner. Everything is working well.

Robert H,

Winter Park, FL
Washer fix
March 27, 2026
Overall rating

Courteous, knowledgable, efficient. Process was very smooth. Stephen was a great technician!

John Z,

Allentown, PA
Sears does a great job with scheduling
March 27, 2026
Overall rating

Edmar communicated well, showed up on time, diagnosed the problem and let me know what my options were. Really appreciate that I was given a time window for his arrival that was continuously updated throughout the day.

John B,

Cary, NC