Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Excellent services
April 08, 2026
Overall rating

Excellent services, he provided outstanding service and guided us to a resolution.

Carlos H,

San Juan, PR
Excellent
April 07, 2026
Overall rating

Excellent with customer. Knows what he's doing... happy with results... thank you..

Sandy G,

Pennsauken, NJ
Technician
April 07, 2026
Overall rating

Very helpful and took the time to explain the process and troubleshooting.

Maryjo B,

Lockport, IL
Sears Washer
April 07, 2026
Overall rating

Checked for the problem, found it, and replaced the pump in a fairly short time.

Gene L,

Oceanside, CA
Why did I wait 1 extra week for service???
April 07, 2026
Overall rating

James told me they were here last week on Tuesday & Thursday. Why did you not put me on one of those days? That is pathetic lousy service. James is always great but that's just Sickening that you made me wait 1 entire extra week to get service. James was also... confused why you didn't get me scheduled for last week. That's unacceptable!! Sickening actually is what that was. I rebuke it too!!!

Dave A,

Pueblo, CO
Jamal was great. Very knowledgeable.
April 07, 2026
Overall rating

Jamal gave me confidence that he was very knowledgeable and did a great job getting quickly to the problem and part needed. Efficient. I would be very happy to get him back if needed for another repair job for different appliance. Great tech! Thank You!

Henry F,

Shreveport, LA
Efficient and knowledgable
April 07, 2026
Overall rating

Happy to have been assigned Joanna who got on with the job and gave good clarity on what to expect.

Elizabeth C,

Incline Village, NV
Washer Repair
April 07, 2026
Overall rating

Steve was friendly and informative. He did a great job explaining what caused the issue and how to avoid the problem in the future.

Sabatino P,

Plano, TX
Washer service
April 07, 2026
Overall rating

David was great. He explained everything very well and identified the problem.

Fannie S,

Broadview Heights, OH
Excellent service
April 07, 2026
Overall rating

Fidel was very courteous and professional. Did a great job and had great customer service service.

Neida H,

Hollister, CA