Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.8/5
Homeowner response
Prompt, experienced and professional. We were very pleased with the experience.
Larry H,
Soddy Daisy, TNBroken microwave 3/27/26
Lucy did an excellent job, fixing our microwave. She was punctual, and very neat.
Patricia A,
Cerritos, CAElba Sutterlin
Follow up to a previous repair & was able to fix the problem from previous technician neglect.
Ellba S,
Corona, CARefrigerator
Daniel was here early and knew the problem right away and got it fixed in a very short time. Very pleased with his service.
Judy O,
Aurora, COService Review of Edward L.
Ed was excellent. He answered all questions I had. He also explained everything to me so I would understand things that could & couldn't be done going forward & what some of the options could be. I look forward to his help in the future.
Bureau P,
Evans, GAWasher
His service was fine and totally better than the prior service tech who can 2x and did nothing for my issue. My problem is with your Sears policy and no replacement for my washer. When my service contracts for both my homes come up for renewal I will not be renewing because Sears is not the company they were in the past!! I have been a Sears customer for 50+ years - NO LONGER - and I will pass that on to all I know - stay away from SEARS!!
Edward K,
Orlando, FLVery Throrough and knowledgeable
Everything went smoothly. My broken washer parts got replaced and they examined and cleaned the entire machine.
Barbara R,
Easton, PAExeccent
Michael provided excellent service, he is a very pleasant and knowledgeable person, and I hope he will come to our home whenever we need service.
Brigitte S,
Reno, NVReplaced switches.
I was very pleased with tech. He was in and out within 15 minutes.
John S,
Toms River, NJRefrigerator Compressor
Michael was very good. Explained when he need to order parts and fixed our refrigerator. Was very personable. The other technician (Cory) that was supposed to fix our refrigerator did not show up and the second time he said sorry I missed you when we were home all day. Again Michael was very good!
Angela S,
Heyworth, IL