Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

5
February 03, 2025
Overall rating

Steve was thorough identifying the appropriate parts for our stove. He had anticipated and ordered the parts in advance. He was also very personable and friendly professional technician.

William J,

Norristown, PA
Aa noises
February 03, 2025
Overall rating

Excellent job 100 % professional

Candy C,

Fontana, CA
Edgar J Technician Assessment
February 03, 2025
Overall rating

Edgar showed up promptly at 8:00 AM this morning and was able to quickly determine what was wrong with my 20-year old Kenmore washer. Unfortunately, it's the motor that finally gave out on the machine. Edgar gave me a cost estimate for repair, but the cost was more than I felt reasonable to pay for repairs. I have opted to look for a new washer. Edgar J was very helpful and cordial. I was grateful that he was able to attend to my concerns and questions first thing today.

Ruth B,

Pharr, TX
Professional and thorough
February 03, 2025
Overall rating

George did a great job, very professional and thorough. Listened to my explanation so he had entire picture of the problem.

Doug,

Springfield, PA
Technician
February 03, 2025
Overall rating

Your technicians have been very helpful and very pleasant. Your enrollment process was disappointing and slow it gave the impression of "left hand doesn't know what right hand is doing"

Robert B,

Titusville, FL
Washing machine fix
February 03, 2025
Overall rating

Notified me of his arrival time; pleasant demeanor, understood the assignment, quick fix!

Kathleen,

Camarillo, CA
Professional work
February 03, 2025
Overall rating

Very professional and helpful. Quickly diagnosed problem. Laundry room left clean.

Randall W,

Burns, KS
Service repair
February 03, 2025
Overall rating

Technician was courteous and completed the job efficiently. Thank you.

Tammy T,

Beaumont, TX
Repair
February 03, 2025
Overall rating

Excellent. Very knowledgeable and efficient

Ed Scott,

Reno, NV
Water heated repair service
February 03, 2025
Overall rating

Mr. Bobby was great. He did a great job very knowledgeable and very polite. If we need a service technician again I would prefer him to do the job.

Kim K,

Jeffersontown, KY