Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Resolution
April 08, 2026
Overall rating

He appeared to be "not your regular" technician. I hope we can have him return to us for any reason.

Virginia M,

Providence, RI
Repair
April 08, 2026
Overall rating

Great job very informative and helpful explaining everything that was done.

Ronald H,

Prescott, AZ
Service tech
April 08, 2026
Overall rating

He is a true professional with lots knowledge hands on experience fast and friendly

Rosendo F,

Miami, FL
Well Done!
April 08, 2026
Overall rating

Efficient, fast and helpful to an old lady. I really appreciated his method to get to a diagnosis of the problem, and the deliberate prognosis. He didn't make a big deal of my old fridge which I really want to keep going. I have a small farm, and a lworking fridge is extremely valuable, especially as I consider it an old friend. Thanks to Wayman I have her for several more years.

Chris A,

Royston, GA
Tam Evaluation
April 08, 2026
Overall rating

Tam did a wonderful and professional job. I highly recommend him.

Billy S,

Tucson, AZ
Replacing washer gasket
April 08, 2026
Overall rating

Excellent work done on washer-replacing rubber gasket! Very courteous & hard working!! Very pleased with both gentlemen!! Thank you so much!!!

Rose M,

Cedar Rapids, IA
Great Service
April 08, 2026
Overall rating

Juan arrived on time, and I walked him through the issue. After a short time troubleshooting, he was able to diagnose the problem and clearly explain the cost to repair it. Unfortunately, the repair cost was nearly the same as replacing the unit, so I chose not to move forward. There was absolutely no sales pressure—Juan completely understood my decision and was professional and courteous throughout the entire interaction.

Bill L,

Fort Myers, FL
Dryer
April 08, 2026
Overall rating

He was very professional and respectful and very good at his assignment

Robert S,

Ridgecrest, CA
Thank you
April 08, 2026
Overall rating

He was great. Kept us updated on the time and fixed the issue.

Gail G,

Prescott, AZ
Washing machine
April 08, 2026
Overall rating

Perfect.....very nice man. Great job. Working great. Thank him for me.

Barbara Y,

Festus, MO