Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Helped out a lot with the ice maker
April 21, 2026
Overall rating

Gary was friendly and informative about what was going on with the ice maker. Come to find out the water had frozen in the line, and he was able to take care of that.

Joseph W,

St Joseph, MO
Great Service!
April 21, 2026
Overall rating

Stove - burner. Personable, experienced, technical,& great solving skills. Note, he had a trainee.

John K,

San Leandro, CA
Dryer repair
April 21, 2026
Overall rating

The technician was polite acknowledge in his acknowledge of the dryer he diagnostic it and found out what the issue was with the dryer. I'm completely satisfied and he cleaned up that himself.

Marvel L,

Los Angeles, CA
Dryer repair
April 21, 2026
Overall rating

I was completely satisfied with the technicians and his assistant. They were polite, and you stole all the parts and cleaned up after the sale. I was completely satisfied with their service.

Marvel L,

Los Angeles, CA
Great!
April 21, 2026
Overall rating

Expensive service call, but the washer didn't work without it. :) Serviceman Joel was polite, professional and honest. Thank you.

Lynn R,

Cottonwood, AZ
Chuck
April 21, 2026
Overall rating

Ralph is always very knowledgeable and does great work. Very efficient.

Charles M,

Pueblo, CO
Excellent work
April 21, 2026
Overall rating

Sure a nice tech Going way beyond to complete my job And clean up during and after the repair was completed He needs a pay increase Polite kind knowledgeable Just a tp notch job Thank you

Charles H,

Livonia, MI
Great service and advice!
April 21, 2026
Overall rating

Don is not only extremely knowledgeable about all appliances, but one of the nicest people I have ever met. I am so glad I chose Sears Home Services to help me! Thank you,

Barbara Z,

Bellingham, WA
Washer repair
April 21, 2026
Overall rating

Ali was great. Service AI scheduling, however, sucks. Need a better system. I lost 2 days of work with " no show" technicians and then another full day waiting from "8-5". Ali came at 3:30. Richard Warren Sears would be horrified at this poor customer service.

Lea H,

Baltimore, MD
David M
April 21, 2026
Overall rating

Very pleasant and informative. Explained things thoroughly. Would recommend him if possible.

Sylvia O,

Corona, CA