JennAir Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

566


Average Rating

4.7/5

Refrigerator service
October 29, 2025
Overall rating

Technician was very knowledgeable and detailed about the issued detected.

Carmen M,

Florissant, MO
Dishwasher repair
August 20, 2025
Overall rating

Technician was courteous and capable. However, charging $300+ for 30 minutes seems unreasonable and excessive. I will never use Sears repair service again.

Arthur J,

Oregon City, OR
Oven
July 17, 2025
Overall rating

Good . The oven was fixed quickly. He was very polite.

James H,

Willow Park, TX
Efficient
April 25, 2025
Overall rating

Advised me not to put that much into an old appliance and I agreed.

Thomas C,

Galena, OH
Oven Repair
April 17, 2025
Overall rating

Outstanding customer service and care. Very professional service techs. Thank you

Alphonso P,

Burke, VA
Good Service
April 10, 2025
Overall rating

Very knowledgeable and courteous.

Colin B,

Sharon, MA
Joseph
February 20, 2025
Overall rating

Mr. Joseph arrived and immediately knew what the problem was and fixed my stove top immediately. Very knowledgeable and was kind and very courteous which goes very far with me. He getting info to fix my oven. Thanks

Helen L,

Temple Hills, MD
Refrigerator service
January 28, 2025
Overall rating

The technician was prompt, very pleasant and was able to diagnose the problem but unfortunately unable to fix it at this point in time. The work order was submitted through our home warranty company but it appears that Sears Home Service did not have the contract number or payment from home warranty which necessitates a call to the manager. Our refrigerator repair is pending at this point.

Dawn W,

Raleigh, NC
I don't know what this means
September 26, 2024
Overall rating

Very pleasant experience. John was through, knowledgeable and answered all my questions

Dale C,

Santa Rosa, CA
Great service
August 10, 2024
Overall rating

We called Sears for our cook top and they came with on one day and gave us the diagnosis. The part was ordered and sent to our home then the following week we had Christopher and Alberto come to change the part. They were very professional and in no time our cook top was fixed.

Elizabeth I,

Burleson, TX