JennAir Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

566


Average Rating

4.7/5

Very knowledgeable
September 14, 2023
Overall rating

Assessed the problem and seeked solutions to fix problems. Very polite

Mary F,

Kemp, TX
Great service
September 14, 2023
Overall rating

The technician Tom was on time and very polite and respectful and very knowledgeable. And do that, I'm doing an excellent job.

David H,

Waverly, MN
Tech work
September 08, 2023
Overall rating

Did an outstanding job and was very polite Helpful and very knowledgeable

Edward B,

Dearborn, MI
The tech was great but the company's customer service was ba
August 31, 2023
Overall rating

Good luck if you want to contact the company about anything. Unable to get a human on the phone. The system hangs up on you. The reschedule appointment feature does not work. I would never call these guys to do my work if it wasn't required by my home warranty. Techs are great though!!

Holly C,

Columbia, MO
Professional Service
August 18, 2023
Overall rating

Professional and knowledgeable services completed by Jim. He provided excellent and fast services to fix the issue on hand. The world need more people like him. Thank you!

Marion H,

Las Vegas, NV
Service was excellent
July 26, 2023
Overall rating

Even though parts were no longer available this was not his fault. He was honest, helpful, and I appreciate his help.

Shirley S,

Santa Fe, NM
Technician
July 26, 2023
Overall rating

Edward was very knowledgeable, professional and helpful. He is an excellent technician and I would use him again.

Pankaj P,

Staten Island, NY
Stove top
May 24, 2026
Overall rating

Tech was sent back second time to recheck and do a deep electrical check on stove. He said everything is running fine and no problem with stove and that I just need to give it more time to boil up water The stove is old and no part to the unit anymore.

Eddy M,

Tobyhanna, PA
Very informative
December 18, 2025
Overall rating

Do not fix but showed what to do at much less cost.

David P,

Lynden, WA
Oven
November 08, 2025
Overall rating

Disappointed with the outcome; could not even replace interior light.

Karen F,

Wayzata, MN