JennAir Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

566


Average Rating

4.7/5

Very professional and on time
September 15, 2025
Overall rating

Great technician was very professional, polite, and on time and very helpful

Samer Y,

West Bloomfield, MI
Professional, friendly and knowledgeable
September 12, 2025
Overall rating

Dylan was very professional and explained everything that he was doing and why. He corrected a problem the previous technician didn't find. He is returning parts that were previously ordered and not needed, resulting in a refund! I was very impressed with his knowledge and attitude. You need more technicians like him!

Greg H,

Maumelle, AR
Great experience
September 09, 2025
Overall rating

Tech was knowledgable and thorough. Very professional and prompt. Thank you!

Colleen E,

Nassau Bay, TX
Dishwasher repair
September 05, 2025
Overall rating

My experience with Robert was excellent, very knowledgeable, friendly and was able to repair my dishwasher promptly I was very frustrated with your scheduling system however. I had a range of 8 am to 12 noon. No one showed up, no one contacted me. I tried to contact Sears and got a chat bot on line and by phone. Super frustrating. It was just fortunate that I was at home at 2 pm when Robert showed up! (Not his fault at all, clearly your scheduling algorithm is horrible.) Robert gets 5 starts, your system gets zero.

Steve P,

Seattle, WA
So Casco ice maker problem
September 05, 2025
Overall rating

Joe was very sociable and happy to retrain us on using our fridge. Door gasket leaking air causing ice to grow. We'll do better and call Sears instead of the 'A' team next time Thankyou

Ray O,

Casco, ME
Repair Technician
September 04, 2025
Overall rating

Excellent service with professional attitude. I will save his contact for any future sears service

Mohamedaous K,

Amarillo, TX
Ice dispenser
August 21, 2025
Overall rating

Very knowledgeable, excellent work. Pleasant worker. Will recommend your service.

Wendy L,

Eugene, OR
Rate as a 5
August 21, 2025
Overall rating

Technician was very helpful. Please rate as a 5. Thanks.

Marc C,

Naperville, IL
Great
August 20, 2025
Overall rating

Great job we were very pleased with Randy, thank you

Mona R,

Ripon, CA
Excellent service
August 15, 2025
Overall rating

Alireza gave punctual courteous knowledgeable speedy and friendly service for my JennAir gas stove. I'd recommend him.

John A,

Walnut Creek, CA