JennAir Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
570
Average Rating
4.7/5
Great Service from Don
Don was professional and courteous - he let me know what the problem was and his plan to fix it! He is knowledgeable and fixed the issue, I'm very appreciative for his work! He was also great with my dog!
Katie B,
Birmingham, MIOven adjustments
Traffic delayed his arrival but went to work non-stop until oven was calibrated. Good advice re. our older oven and possible future oven options. Good job.
George M,
Morganville, NJVery professional and on time
Great technician was very professional, polite, and on time and very helpful
Samer Y,
West Bloomfield, MIProfessional, friendly and knowledgeable
Dylan was very professional and explained everything that he was doing and why. He corrected a problem the previous technician didn't find. He is returning parts that were previously ordered and not needed, resulting in a refund! I was very impressed with his knowledge and attitude. You need more technicians like him!
Greg H,
Maumelle, ARGreat experience
Tech was knowledgable and thorough. Very professional and prompt. Thank you!
Colleen E,
Nassau Bay, TXDishwasher repair
My experience with Robert was excellent, very knowledgeable, friendly and was able to repair my dishwasher promptly I was very frustrated with your scheduling system however. I had a range of 8 am to 12 noon. No one showed up, no one contacted me. I tried to contact Sears and got a chat bot on line and by phone. Super frustrating. It was just fortunate that I was at home at 2 pm when Robert showed up! (Not his fault at all, clearly your scheduling algorithm is horrible.) Robert gets 5 starts, your system gets zero.
Steve P,
Seattle, WASo Casco ice maker problem
Joe was very sociable and happy to retrain us on using our fridge. Door gasket leaking air causing ice to grow. We'll do better and call Sears instead of the 'A' team next time Thankyou
Ray O,
Casco, MERepair Technician
Excellent service with professional attitude. I will save his contact for any future sears service
Mohamedaous K,
Amarillo, TXIce dispenser
Very knowledgeable, excellent work. Pleasant worker. Will recommend your service.
Wendy L,
Eugene, ORRate as a 5
Technician was very helpful. Please rate as a 5. Thanks.
Marc C,
Naperville, IL