Ice Maker Freestanding Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
360
Average Rating
4.6/5
Ice maker repair
Brent did an EXCELLENT job during his 2 trips. Very knowledgeable and was helpful in providing instruction for care of my under the counter ice maker. However, dealing with your scheduling service …. That process is TERRIBLE! Your customers need to be able to speak to directly with a representative with Transform, not some call center person where everyone has a foreign accent and hard to understand or worse, communicating thru AI!. I had special instructions that was NOT passed along to Brent and due to his schedule on the first visit, he was later than expected and I had to cancel my evening plans because I had no way to reach him. My complaint are not against Brent, they are against your lack of customer service on the front end! You need to do better….your company took a big hit on WSB Chan 2 in Atlanta this week! Check it out!
Denise S,
Rome, GARaymond service
Excellent and very diligent service, we're very pleased. He did a great job.
Mitchell C,
Houston, TXIce maker
Darrel is very nice. However, the ice maker is not making ice 6 hours after he was here.
Charles F,
Cameron, MOTech was Great
Both times I have a tech here they have been very easy to deal with
Sandee W,
Boynton Beach, FLIce Maker Repairs & Cleaning (2)
Joel was extremely thorough in his work and very helpful in explaining the issues I was having with 2 ice making machines. Very impressed with him. Thank you Joel!!
Frederick R,
Bridgeport, NYKitchen aid ice maker
Very thorough, knows his stuff better than any other repairman we have had.
Shaun K,
Tucson, AZVery helpful
Michael was on time, helpful and professional with our appliance issue
Justin L,
El Paso, TXAppliance repair
Excellent customer service. 5 star service Mark was timely on appointment and in home. Kindly answered many and all questions.
Cindy F,
Gulf Shores, ALReview
Great
Wilmer A,
Dillon, SCIce maker making solid block of ice.
Joshua called to let me know when the work would be done. He was on time. He was friendly,neat and clean. He did the job in a timely manner and cleaned up afterwards. He was a pleasure to work with. Give him a raise!
Renee M,
Clayton, NY