Ice Maker Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
451
Average Rating
4.7/5
Pump repair
The technician was very good but I do believe that sears is way overcharging. I had a part replaced that can be bought from sears for under $100.00 and I paid almost $200.00. The labor was over $400.00 and the technician was at my house for the repair for less than 15 mins. I believe this is unacceptable and will not recommend sears for repair.
Greg M,
White Oak, TXStand alone icemaker
Tech was very polite, but seemed to need more training
Joe L,
Beaumont, TXUnhappy
Richard was hey honest. He told me they don't repair my type of ice maker. What upsets me is that I did a chat with Sears home service and gave them all the information and they said they were reviewing my information to make sure they had the necessary parts to make the repair. I sent them pictures and the make and model number. But when Richard arrived he told me right away that they do not repair these type of ice makers I'm sure my First American Home warranty will not reimburse me for the 85.00 I paid up front to have it repaired Richard was good but Sears Home Services really disappointed me
David T,
Granbury, TXStill not working.
The technician thought that I needed to use an ice machine, cleaning solution, other than distilled white vinegar and water to get rid of the calcium deposit. I used two bottles of a fresh the system is still not working.
Ardemis P,
Fresno, CANo ice
Antonio is great. However, my ice problem has not been resolved. I have had service techs to my home from Jan 18 to Feb 5. Four major parts have been replaced. My service man said there is nothing more he could do until I have a plumber here to check the water pipes. There are NO sediments in the water going into the ice machine. It is imperative that someone takes care/ replaces my machine!!! Plz respond! I am a senior citizen and I can't stand this any more!!
Thomas S,
Tampa, FLIce maker Repair
Noah said it would be making ice after 1-2 hours but it didn't. Not sure if he checked the other part so now I have had to schedule another appointment which is January 25, 9 days I have to wait. I have been trying to get this fixed starting November 20th and cannot get this escalated since I have been a customer since 2009
Patricia M,
Richardson, TXKenmore Ice Machine - still broke
Easy to schedule, showed up on time, really nice .....however, after evaluation of the appliance he stated that the defective part needed to be ordered and another tech would bring it out for install. He nicely shared the part which I purchased on-line for next day....installed it and the unit is still broken....incorrect diagnosis.
Chuck C,
Cypress, TXNice guy
Great it wasn't burnt out pump but leak in hose. Still leaking when he left but we found more than one area to tighten.
Sheila H,
Pensacola, FLNot Happy
This is at least the third trip to my house to fix my icemaker. After 5 hours of fixing and told it was good. I go over and check and it wont turn on. Called Sears and they told me someone would.call me in an hour and be out today! No call no technican. LIES. Called back nownI have to.wait days for a return trip. This is not Jasons fault, but why didnt he check to see if it worked before.leaving?
Sean L,
Melbourne, FLGreat Repairman
Jessie was a great repairman, however my ice maker is still not working. It's been 3 months with no ice maker.
Celia K,
Alice, TX