Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Air conditioner fix
May 06, 2025
Overall rating

Very good worker and explain everithing I need to learn for better function

Gloria A,

San Antonio, TX
Furnace out
May 03, 2025
Overall rating

Very fast, knowledgeable, courteous. Explained the problem and had it fixed in 30min

Mark M,

Cincinnati, OH
Excellent service
May 03, 2025
Overall rating

He was on time and texted on way and when he arrived. He was polite knowledgeable and efficient He was respectful of our home wearing the shoe covers and taking them on and off several times to complete job. He knew what was wrong and fixed it Please keep h as our repair guy .

Deborah S,

Lewes, DE
AC repair
May 02, 2025
Overall rating

Great job very professional

Franklin P,

Riverview, FL
Customer
May 01, 2025
Overall rating

Al was the best of the best. They just don't make em like him any more. He came first thing in the morning, analyzed the problem, ordered the part. He picked up the new motor, did a few jobs and came back to us, after our doctor appointments to finish the job at the end of the day. This is why we use Sears. Job well done

Elliott L,

Delray Beach, FL
Heater
May 01, 2025
Overall rating

Explained everything with professionalism. Job very well done. Worked until the job was done.

Robert M,

Fresno, CA
Faster repair appointment time
April 30, 2025
Overall rating

My tech was great, I feel sears needs to improve on the time to get repairs completed I have been without ac for almost a month and had 2 recalls which I had to wait 2 weeks in between for a repair appointment not good

Cassandra C,

Pinellas Park, FL
Reliable
April 29, 2025
Overall rating

He is patient and dependable. He shows up when he is supposed to. Great customer service!

Diana S,

Long Pond, PA
Great
April 28, 2025
Overall rating

Very detailed, gave me more insights than the other companies who had quoted me. Very pleased.

Arturo M,

Vacaville, CA
Mr. John provided exceptional service!
April 25, 2025
Overall rating

My husband and I were very frustrated that our HVAC unit was not working yet again, as it seems to malfunction every spring. Sears dispatched Mr. John as our service tech and he was extremely polite, professional, and knowledgeable. My husband and I were extremely pleased with his skill, experience, and attention to detail. While we hope that we don't have any more issues with the unit, if we do...we will certainly request Mr. JOHN to come service the unit!

Shanna S,

Woodstock, MD