Gas Furnace Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
4.7K
Average Rating
4.6/5
A/C repair
Paul was expeditious, professional, and friendly. Best experience to date. We need more like him!!!!
Alexander G,
Spring Lake, NCBruce Kincaid AC Repair
Ron was very prompt as usual. He goes right to work and finds the problem right away. This time he was able to fix the problem without new parts and had us up and running very quickly. Appreciate his work ethic. Thanks Ron for a great job again. We're cool again.
Ralph K,
Murrieta, CAFixed air
Great thank you for fixing it in a really quick time.
Albert M,
Dallas, TXHVAC
Technician was very knowledgeable and did a great job. He was also very nice and explained everything so that I could understand it.
Brian P,
Denton, MDELBERT
Excellent ....Excellent!....Professionally got the job done!...Very nice man...honest! Trustworthy and knowledgeable! THANK YOU. Elbert!..July, 21, 2025 Marva Boswell
Marva B,
Columbus, OHMrs. I. Hill
Barry has been the only bright light in my repair issues with Sears. This year I've had refrigerator and HVAC issues. The HVAC guy last summer could not address the issues which were never addressed. I pay for the maintenance agreement that cost me about $1900 per year. You kept canceling and rescheduling, Barry deserves a 10 but I will do the 5. The AI needs customer relations training.
Illawenette H,
Durham, NCAc unit repair
Mr Jaime he did Excellent job. Professional service. Definitely I'll recommend sears with my friends
Edras E,
Humble, TXRating for service provided by Billy
Great service...really 5+. He first called when he was about 20 minutes out and asked if i was having any issues with the cooling unit. Then called again when in my driveway, greeted me and gave clear instructions as to what he needed me to do. He completed the exterior inspection and servicing and then came inside to inspect filters. He advised that with this extreme heat the unit can only do so much and to be patient with it b/c its in good condition...the high temps and high humitidy are challenging. He listened while i explained my SOP and agreed that it was a good process to continue. I asked if there was anything i should be watching out for, he said No, all was good. I felt reassured that Sears had, again, won the ball game and continues to earn my respect and loyalty. Thank you for Billy, a true professional, who seemed concerned about me as a customer, my unit as his product and is highly competent and capable. Thank you, Sears!
Joniene T,
Nashville, TNIssue with AC/Furnace
The service provided by Erik was courteous, professional and extremely knowledgeable. He quickly diagnosed the trouble with clogged line and fixed it. Highly recommend Erik
Joan L,
Coral Gables, FLAir conditioner
My tech Brain was excellent. I appreciate all the help and advice he gave me. Please send him everytime !!!
Marianita H,
Oak Park, MI