Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Cal was great
September 15, 2025
Overall rating

Cal helped us with a red tag on our furnace and explained that it is a scare tactic used in the HVAC industry to get customers to purchase a new unit through their company. He checked our unit and was able to clear our unit as safe and good to use. It is not a danger to use.

Colleen A,

Ramsey, MN
Brian
September 15, 2025
Overall rating

He was professional and courteous and very thorough in the work he did

Cynthia L,

Leonard, MI
AC Repair
September 12, 2025
Overall rating

Eric was professional and followed up as he said he would. He called me twice and to confirm he would come out. Before Eric, sears communicated false information when they did. It had been over 3 weeks since I put the service request. Eric called me yesterday and confirmed he would come out next day to diagnose. It took Eric a minute to figure out the issue. He communicated it and was able to fix the issue. Eric was cordial and professional. He clearly knows his stuff.

Imad S,

Phoenix, AZ
AC repair
September 12, 2025
Overall rating

Salvador was courteous and friendly. He's a very knowledgeable technician. He quickly found what the problem with my AC was, ordered the parts, and set up an appointment to finish the job.

Leonor D,

Downey, CA
Exceptional
September 12, 2025
Overall rating

Very professional and highly recommend from A to Z thank you

Antonio G,

Orlando, FL
Very helpful
September 08, 2025
Overall rating

The technician arrived on time and was very nice.He tested the system and made sure it was working before he left

Calita S,

Champaign, IL
Awesome!
September 08, 2025
Overall rating

Clevens arrived and within two minutes identified the problem. I wish he could fix it, but a plumber is required to resolve the issue.

Audree V,

Atlanta, GA
2nd visit for same issue
September 04, 2025
Overall rating

My technician Juan was so caring and took his time. He helped me and my family so much. He wasn't in a rush and he got the job done right. Someone please let him know that he was very efficient and that we are very pleased with his work thank you

Barbara B,

San Bernardino, CA
HVAC SERVICE
August 20, 2025
Overall rating

The Technician was Efficient, knowledgeable, polite assured me that my units were working well and not to worry.

Vanessa L,

Corona, CA
Exceptional Review for Daryl
August 20, 2025
Overall rating

Daryl is the epitome of what a service representative should be. He is extremely courteous, professional and really knows his business. It didn't take him long to figure out our problem and before we knew it everything was done. You should have him training the rest of the representatives and give him a hefty raise!!

James C,

Waverly Hall, GA