Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Great service
November 04, 2025
Overall rating

James arrived here right at about 9 o'clock and we were finished up. He found the problem repaired the problem and did it very efficiently. He's a great service technician.

Tony C,

Edmond, OK
Great job
November 04, 2025
Overall rating

Very very very very very very very very very professional

Robert H,

Temple Hills, MD
Einstein Technician
November 04, 2025
Overall rating

Brian is the smartest and best technician that I have experienced with Sears. I have been a customer for many years and no one has been as thorough in servicing my boiler furnace and it's parts like Mr. Brian. He allows you to ask questions and gives you the answer with great patience. Sears, he deserves a raise 👍

Mari T,

Detroit, MI
5 star
November 03, 2025
Overall rating

Marc was helpful, knowledgeable and quick. I also appreciate moving the service call up a week.

Cody L,

Harlingen, TX
HVAC fixing
November 03, 2025
Overall rating

Mr. Solomon did an excellent job and patiently explained details and what was the issue. He has recharged the unit with Freon and cleaned the pistons that was dirty. It is working is. Asked us to monitor the performance for 90 days for any issues.

Harrish P,

Woodbridge, VA
HVAC blower/capacitor repair
November 03, 2025
Overall rating

I worked with this tech for the HVAC preventative maintenance and he told me that there was a possibility of future mechanical failure. I made the additional appointment for the blower as advised and it turns out that the capacitor had to be replaced. I'm thankful that everything was caught early and that my heater will be in top working order for the ensuing winter.

Lesa J,

College Park, MD
very professional
November 03, 2025
Overall rating

Very thorough explained everything so that I could understand told me what would happen next.

Beverly G,

Greendale, IN
Friendly and Polite
October 31, 2025
Overall rating

Friendly and polite. Confirmed that the boiler was running well.

Sooyong K,

Takoma Park, MD
5 star technician
October 30, 2025
Overall rating

Billy was the best as ususl. Professional, courteous and efficient. He kept me informed of anticipated arrival time and proceeded to inspect and do maintainence once on site. I trust him. Thank you!

Joniene T,

Nashville, TN
Repair HVAC
October 30, 2025
Overall rating

Lawson is timely, he exhibited excellent professionalism. He is very knowledgeable he expressed great integrity and kindness interacting with my husband and me. Lawson was determined to make sure we had clarity in every step of the operation of repair for our heater. Lawson is exceptional portraying his professionalism. He is definitely an asset to Sears maintenance and repair department. KUDOS for Lawson 100%!!

Rowynia A,

Linda, CA