Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

5 star technician
October 30, 2025
Overall rating

Billy was the best as ususl. Professional, courteous and efficient. He kept me informed of anticipated arrival time and proceeded to inspect and do maintainence once on site. I trust him. Thank you!

Joniene T,

Nashville, TN
Repair HVAC
October 30, 2025
Overall rating

Lawson is timely, he exhibited excellent professionalism. He is very knowledgeable he expressed great integrity and kindness interacting with my husband and me. Lawson was determined to make sure we had clarity in every step of the operation of repair for our heater. Lawson is exceptional portraying his professionalism. He is definitely an asset to Sears maintenance and repair department. KUDOS for Lawson 100%!!

Rowynia A,

Linda, CA
Awesome tech
October 30, 2025
Overall rating

The tech from Sears arrived on time, diagnosed the problem, got it submitted to the warranty company, got it approved, went and got the part, installed it all in the same day. That is a very efficient Tech. I couldn't be more pleased

Derek M,

Lumberton, NC
SEARS Rep
October 29, 2025
Overall rating

Elbert has always been a super Sears Rep. He's professional, knowledgeable and courteous. He goes that extra mile to let you know how well your appliance is working and what you should be watching out for in the future.

Bobby C,

Columbus, OH
The Best
October 29, 2025
Overall rating

Al is very detailed and thorough. He's personable and willing to answer all questions even from my 6 year old. Thanks you so much!

Michele E,

Port Saint Lucie, FL
Knew his stuff
October 29, 2025
Overall rating

Was timely very professional, knew his stuff. Made sure I was completely satisfied when they were done.

Rickey M,

Millington, TN
Great
October 29, 2025
Overall rating

After trial and error they got my old heater fixed

Ralph C,

Bass Lake, CA
Superb and delightful
October 29, 2025
Overall rating

On time with wonderful attitude and communicated with pleasant responses.

Overseer R,

Harrisburg, PA
Air Conditioner
October 28, 2025
Overall rating

The technician worked quickly and efficiently. He was able to resolve my issue with the a/c.

Vicky C,

Leesburg, FL
Eric R. Was Great
October 27, 2025
Overall rating

He was very knowledgable and answered all my questions and concerns..

Edrick S,

Homewood, IL