Gas Furnace Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
4.7K
Average Rating
4.6/5
Professional and kept going until he got it right!
Thank you so much! We are thankful for the time Elio took to diagnose our furnace issue and teach us as he went along. God Bless you!
Denny J,
Dunkirk, MDGreat service
Excelent service.. very friendly and honest. Told me how it was without omitting anything.
Carolina G,
Rockford, ILHVAC repair
Great service and nice guy. He did the best he could.
Matthew R,
Kouts, INExcellent tech with knowledgeable assessment skills.
Really shocking at the breath of technical knowledge with the infinity carrier system. Kudos for employing Albert M in your fleet of servicemen. Should be a trainer or supervisor to share hus knowledge and illustrate his amazing customer service skills. Highly recommended! Rolando C.
Rolando C,
West Orange, NJAC repair
Impressed with the professional way Sears handles the arrival times and receipts. All around good service and Montavius was professional and courteous .
James R,
Brandon, MSFurnace repair
Cal was able to get our furnace functioning very quickly and gave friendly service. Much appreciated!
Mary R,
Andover, MNErnest Anderson
The tech found nothing wrong with the unit and it was running when he left. The unit didn't turn on this past Wednesday early morning but by noon it did. I didn't want to cancel this appointment even though it was running when the technician arrived
Ernest A,
Country Club Hills, ILFurnace repair
He fixed the problem. I'm concerned that it took almost 2weeks for a technician to fix minor problem. This becomes more concerning as an elderly person resides there and a functioning heat source is needed.
Dwayne E,
Indianapolis, INHeating system
Service was excellent and on time will use Sears Again Mr Jerome was very courteous and very helpful
Lynika W,
Slidell, LAPolite and knows what he is doing
Mohammed did an annual tune-up on this furnace in August, so we had met before. I called this time because my CO detector was indicating a possible carbon monoxide leak. He thoroughly checked the furnace inside and out, did several tests, and the furnace seemed fine. He asked me to take the other CO detector I had elsewhere in the house to see if it also indicated a leak, and it did not. Then he took the original CO detector outside to see if it indicated CO out in the fresh air, which it did. That means the problem was a defective CO detector, not the furnace. But we only came to that conclusion after he did every possible examination and test.
Tom M,
Chicago, IL