Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Awesome Technician!!!
November 21, 2025
Overall rating

Mr. Brian was professional and skilled. However, your A-I bot, and voice prompts rate at a -10! The bot didn't address my concerns at all, which delayed my repair. Also, my service was cancelled by your software twice. Unacceptable, to say the least!

Patricia F,

Detroit, MI
Persistence
November 20, 2025
Overall rating

Steven returned to identify and repair an issue the first service technician rescheduled because it would take too long to evaluate. He diagnosed, ordered parts, and returned a week later to fix the issue. Kudos!!

Marla S,

Fairfax, VA
Technician review from customer
November 20, 2025
Overall rating

Technician was informed and professional, completed my expectations and finished the job

Charles R,

Toledo, OH
Sean
November 20, 2025
Overall rating

Was outstanding. Explain what was wrong and how to fix it

Duane Y,

Dayton, OH
Great job!!
November 20, 2025
Overall rating

Cornell was prompt, friendly and knowledgeable…he did a great job! He is very friendly and helpful! Thank you!!

Carl S,

Lake Bluff, IL
Daryl
November 20, 2025
Overall rating

Daryl was great! He was kind professional and explained everything very well. He should get a raise because he was so knowledgeable and patient with all my questions. If my unit should have any other issues, please send him BACK. Very pleased customer 😀

Jenny W,

Columbus, GA
Boiler Maintenance
November 19, 2025
Overall rating

Mr Mouhamed was very professional and explained the importance of keeping my Boiler clean and functional for the heating season

Darryl M,

Gary, IN
not on tiome
November 19, 2025
Overall rating

u made me a Friday appointment and i did not hear from you until Monday night to tell ma that i had an Tuesday appointment. The Fridays appointment from 8am until 5pm requiring me to set hom and not go anywhere. When albert came he very very nice and did the work quickly as possible

Eston C,

Okeechobee, FL
Service Technician
November 19, 2025
Overall rating

The Service Technician David was very professional, Informative and Courteous. He also corrected the Problem that I had with my Furnace.

Cornelius B,

Chicago, IL
GREAT TECHNICIAN GREAT SERVICE
November 19, 2025
Overall rating

Jose did an OUTSTANDING job. Professional & Friendly. Explained what he found and how it was repaired!

Hr G,

La Vernia, TX