Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

4.7K

Average Rating

4.6/5

Excellent service
December 04, 2025
Overall rating

Mr. Otis came and checked the furnace very thoroughly. After checking each section, he found the problem. He explained that this type of furnace has this problem very often, but it was a simple fix. He went to retrieve the supplies needed, and after a very short time, he was done. The furnace is fine, and I am very happy.

Judith Y,

Indianapolis, IN
Excellent Professional Conscientious Service
December 04, 2025
Overall rating

Arthur's dedicated and expert service was above expectations. All of Sears professionals should strive to provide the standard of service he has given. Arthur has set the bar while averting a potential disaster. I am truly grateful.

Nmaatra A,

Mount Vernon, NY
Repair furnace
December 04, 2025
Overall rating

Great communication! Workers were professional, knowledgeable and quite efficient. I am a happy customer.

Susan J,

Las Vegas, NV
5 stars
December 03, 2025
Overall rating

Ladarrien was very polite and professional. He checked my unit thoroughly.

Katie M,

Cedar Hill, TX
Very knowledgeable and good at what he does
December 03, 2025
Overall rating

Timing was slow didn't know what was going on. The technician was fabulous and was very knowledgeable and done a great job.

William M,

Verbena, AL
Unit Unable to Heat
December 03, 2025
Overall rating

John was a great technician. He was proactive in making sure he understood what the problem was with our system. He provided great customer service and was able to resolve our issue without a delay.

Thomas P,

Baltimore, MD
Serviceman
December 03, 2025
Overall rating

Great service and customer care. Made great recommendations on keeping my unit filters clean and when to change them.

Vene G,

Washington, DC
Very positive experience five stars!
December 03, 2025
Overall rating

Elbert, the service technician, was prompt professional. He diagnosed the problem with my furnace quickly, and explain to me next steps in the repair process

Bill B,

Columbus, OH
Excellent service. Excellent technician (Cal)
December 03, 2025
Overall rating

Cal, the service technician, was outstanding. Friendly, very knowledgeable and explained everything thoroughly. I sincerely appreciate his service.

Thomas T,

Champlin, MN
Furnace Fix
December 03, 2025
Overall rating

Cornel was great, fixed the unit and let me know potential things to watch out for! Thank you!!

Ida T,

Palatine, IL