Gas Furnace Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
4.7K
Average Rating
4.6/5
Late
Aaron worked fast and fixed the issue but unfortunately came at 5:05pm when my window was 8-5pm. Sears should do better to provide a shorter window and not require customers to stay home all day for a five minute job. If nothing else repairmen should arrive before not after the end of a long window.
Toya C,
Washington, DCOtis seems competent but the system still isn't working pr.
System not fixed When outside temperature above 80 degrees, system won't cool below 75-76 even with thermostat set at 68. When outside temperature is below set point of thermostat it will cool to the set point but the system will not turn off. When last checked it continued running for over three hours, after the set point had been reached, until I turned it off. Furthermore, it is making a loud grinding noise that is gradually getting worse. We have two AC systems and the other is virtually silent by comparison. This is getting old. You've tried twice to fix it, have charged us over $600, and it still is not working properly.
Wen B,
Carmel, INHvc units
Water is still leaking from my unit I replaced the filter and the water is not flowing through the drain I provided batteries for the thermostat the unit is working but water is still running
Darrell S,
Birmingham, ALHe was nice!
He seem to know what he was doing, but when done there was a burning smell & didn't seem to know why or really care! He at least showed up to fix it, not like the guy that was supposed to do the job & totally never showed twice without reason or contacting us !
Mary M,
Bloomingdale, ILFurnace Maitnance
Your Sears Service Tech Eric was Very professional and kind.
Megan N,
O Fallon, MOIt was Ok
Service window was 8 to noon , he arrived at 2:48 Wiring was off, I had to finish so it would pick up the wifi. He was very nice.
John B,
Clinton, MDWilner M
Wilner arrives on time, is friendly and proficient. I would recommend him.
Doreen T,
Lake Worth, FLAsked For Questions
I really? That's the technician. Ask me several times whether I had any more questions for him before he left. That is an excellent practice, and I wish all your technicians would do that.
David C,
Uppr Marlboro, MDNice Guy
Nice guy. Gave an answer to what may have happened and really did not do too much. No resolution as our system went down right after he left so it we had to schedule another appointment again.
Javier T,
Winter Spgs, FLCame as promised but not resolved
He got the ac unit on but it is not cooling.
Eddie P,
Odenville, AL