Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Furnace maintenance
September 23, 2023
Overall rating

Technician was difficult to understand. The furnace started initially but has not worked since he left. I have had this problem for the past six months.

Michael G,

Elgin, IL
Almost perfect
September 18, 2023
Overall rating

Al great but the one thing that would make the 5 stars is a little bit of more empathy and explain more about the inspection process.

Ulises P,

Katy, TX
Annual preventive maintenance
September 18, 2023
Overall rating

Appreciated the professional inspection of both furnace and a/c units.

Edward M,

Monroe, NC
Repair
September 16, 2023
Overall rating

Very courteous knowledgeable and neat. Took furnace door off and tested the part and ran my furnace and said it was ok. Any problem to call back.

Lois H,

Memphis, TN
Furnace Service
September 13, 2023
Overall rating

Elbert provided great advice and service. Very professional and knowledgeable.

Erick O,

Lewis Center, OH
Courteous tech
September 08, 2023
Overall rating

Tech arrived very puntual, he work swiftly and professionally. He explained step by step what he was doing.

Maria E,

Clarksburg, MD
Service tech was good
September 01, 2023
Overall rating

Your new maintenance policies are terrible and make your service almost useless I'm paying a premium price for a master service agreement and now the service provider gives new no value whatsoever Not happy at all

Craig B,

Lexington, NC
Great service
September 01, 2023
Overall rating

He fixed everything as explained, however will not renew svc plan due to misrepresentation of the plan.

Lenne W,

Lusby, MD
Tech Did Not Have Freon Keys
August 29, 2023
Overall rating

This visit was to check the heating system and I think he only checked the AC system. He then asked if we had keys for our Freon. I have never been asked that before. I found out the the technician should have had those keys in his posssession.

Annette S,

Tallahassee, FL
HVAC Service call
August 17, 2023
Overall rating

Nice. Good manners and resolved the issues quickly

Gwen W,

Winchester, VA