Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Furnace
February 08, 2024
Overall rating

Ronald did what he was supposed to do. Find out what was wrong with the furnace. He found out that I needed a motor. The only thing I have to wait another week in order for the part to come in and it's cold.

Cynthia S,

Windsor Mill, MD
Furnace repair
February 06, 2024
Overall rating

He was here on the time he estimated was a nice man and respectful

Diana O,

Queen Anne, MD
Furnace & AC technician
January 26, 2024
Overall rating

Amir came at the right time to maintain my furnace and replace the thermostat. What I didn't understand is why have a warranty service if they charge a service fee & charge you for the parts & labor for their service.

Teresa R,

Tucson, AZ
Very impressed
January 25, 2024
Overall rating

Very knowledgeable and patient works very hard to find out the problem

David R,

Melbourne, FL
Furnace issue
December 27, 2023
Overall rating

The actual root cause was not identified.But he was there for 30min explained everything and checked all things.suggeated to get vents clean see if the issue occurs.

Kiran P,

Livermore, CA
Good
December 22, 2023
Overall rating

Good technician

Mohammed O,

Chantilly, VA
No heat downstairs unit.
November 03, 2023
Overall rating

Enrique came back, found the cause and corrected the problem.

Jerry P,

Creedmoor, NC
Professional
November 03, 2023
Overall rating

He was professional, courteous and friendly technician. I will always use Sears for my maintenance checks.

Karen M,

Charlotte, NC
Preventive maintenance
November 01, 2023
Overall rating

Tech was pleasant, efficient. He was misinformed in that he thought I needed a repair. Second attempt to get PM done. Scheduling was difficult this time. I have never has such difficulty in getting a time. Every one I picked was changed. Then time of arrival was messed up. Time had already passed by the time I got the message. Waiting all day for a scheduled appointment is not good.

Rosemary G,

San Antonio, TX
Would recommend
October 27, 2023
Overall rating

Very knowledgeable and made me aware of what he did and his findings. Only thing is he didn't put my furnace back like he found it. Now I have to go out and find what's needed to keep the cover on.

Ebony M,

Ft Washington, MD