Gas Furnace Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
4.7K
Average Rating
4.6/5
Freon leak
Added oring gasket quick repair Did a great job. Thanks again
Diana R,
San Antonio, TXAC repair
He couldn't fix the problem. He said it was electrical. He was unable to fix it.
Ray G,
Camden, DEHomeowner
Very professional, knowledgeable. Explained the problem and his solution. Right now it seems to be working.
Yvette S,
Dayton, OHService
Arrived as scheduled. Very Professional and polite. Explained the problem.
Ken B,
Indianapolis, INSears techs
The AI texts I got did not tell me the right information about the upcoming appointment. I was notified tech would call me day of for an eta. That didn't happen. Techs said they do not do that. Online says 7:29 in morning. Didn't get there till 4:50pm. Communication was awful. But Tech's work appears to be great. Did notify me on return when couple hrs out.
Karen B,
Glendale, AZHeating system
Well I didn't schedule a return for him, My home warranty company must have, But anyway, He told me on the first visit about my gas heating unit that I dint have gas going to my unit, I had to call my gas company and they came out and they told me I have gas running to my unit and all that needed to be done was the pilot light need to be lite, and my gas company charged me $75.00 which I'm on a fixed income and the day before that your service guy charged me $100.00 to fix it which it was only the pilot light, But he told me today 6-16-25 that they weren't allowed to light the pilot light but if that is his job for seats why couldn't he light it and save me $75.00 that I could have paid my bills with or food extra for my grandchildren.
Kathy D,
La Follette, TNFurnace
Thorough, professional, and knowledgeable. Not super friendly maybe because we were the last stop of the day.
TDG,
Oxford, OHWonderful
Hung was professional and honest about the process. He followed up as he said he would and was on top of getting us what we needed. Thank you
Natasha R,
Waldorf, MDFurnace repair
Service was well done and suggestions made were appreciated! Would have like a call or text alerting arrival and technician did not remove or cover shoes …
Lorri G,
Matteson, ILVery Professional
Very pleased . Billy called as he was getting closer to my home and was very professional in introducing himself and we realized he had been here before. I called the day before to inform my central unit was down and they had someone to me the next morning, very pleased!!!!
Mary E,
Joelton, TN