Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Unsatisfactory outcome
November 03, 2025
Overall rating

He arrived on time and performed the diagnostics accurately. The home warranty company denied the claim. Though that is, strictly speaking, not his fault, I can't give five stars for an unsatisfactory outcome.

Jonathan A,

Hattiesburg, MS
Timely
October 31, 2025
Overall rating

Done in Timely manner. Communication good. Experience. Explanation. Thank you

Rodney C,

Cincinnati, OH
Good But
October 04, 2025
Overall rating

Duke was great and helpful.. However, the boiler is not working properly and can't be turned off. It requires a bit more troubleshooting.

David S,

Baltimore, MD
Owner
August 01, 2025
Overall rating

The young man's knowledge was limited.to resetting. the AC. Angelo, is not an electrican and that's what is needed. I gave him a 4 because he was honest about his limitations. He was very mannerable.

Harold B,

Clayton, NC
NEED SMALLER WINDOW OF TIME FOR APPTS 4 HOURS INSTEAD OF 10
July 31, 2025
Overall rating

WAITED FROM 7 am TO 7 PM UNTIL THE SEARS REPAIRMAN FINALLY CAME ABOUT 7 PM

Joy J,

Coon Rapids, MN
A/C operating while waiting for parts
July 24, 2025
Overall rating

Kandefor was able to get A/C operating while waiting for parts.

William F,

Altamonte Spg, FL
Freon leak
July 10, 2025
Overall rating

Added oring gasket quick repair Did a great job. Thanks again

Diana R,

San Antonio, TX
AC repair
July 04, 2025
Overall rating

He couldn't fix the problem. He said it was electrical. He was unable to fix it.

Ray G,

Camden, DE
Homeowner
July 03, 2025
Overall rating

Very professional, knowledgeable. Explained the problem and his solution. Right now it seems to be working.

Yvette S,

Dayton, OH
Service
June 24, 2025
Overall rating

Arrived as scheduled. Very Professional and polite. Explained the problem.

Ken B,

Indianapolis, IN