Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

AC unit issue
November 18, 2025
Overall rating

Vance work was great. He knew exactly what the problem was. Disagree with time. Came after scheduled time. Could have been out of his control.

Willie J,

Houston, TX
Furnace repair
November 07, 2025
Overall rating

Adam was very knowledgeable and incredibly polite. Made sure the repairs worked.

Melissa W,

Elmwood Park, IL
4
November 06, 2025
Overall rating

Very nice and sociable- hope the problem Gets fixed now

Regina B,

Huntley, IL
Heating
November 06, 2025
Overall rating

Very helpful. Got the job done in a timely manner.

Fannie M,

Tallahassee, FL
Unsatisfactory outcome
November 03, 2025
Overall rating

He arrived on time and performed the diagnostics accurately. The home warranty company denied the claim. Though that is, strictly speaking, not his fault, I can't give five stars for an unsatisfactory outcome.

Jonathan A,

Hattiesburg, MS
Timely
October 31, 2025
Overall rating

Done in Timely manner. Communication good. Experience. Explanation. Thank you

Rodney C,

Cincinnati, OH
Good But
October 04, 2025
Overall rating

Duke was great and helpful.. However, the boiler is not working properly and can't be turned off. It requires a bit more troubleshooting.

David S,

Baltimore, MD
Owner
August 01, 2025
Overall rating

The young man's knowledge was limited.to resetting. the AC. Angelo, is not an electrican and that's what is needed. I gave him a 4 because he was honest about his limitations. He was very mannerable.

Harold B,

Clayton, NC
NEED SMALLER WINDOW OF TIME FOR APPTS 4 HOURS INSTEAD OF 10
July 31, 2025
Overall rating

WAITED FROM 7 am TO 7 PM UNTIL THE SEARS REPAIRMAN FINALLY CAME ABOUT 7 PM

Joy J,

Coon Rapids, MN
A/C operating while waiting for parts
July 24, 2025
Overall rating

Kandefor was able to get A/C operating while waiting for parts.

William F,

Altamonte Spg, FL