Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

ADLER C DID A VERY GOOD JOB
February 12, 2026
Overall rating

HE DID A JOB OF EXPLANING IN THE FEW MINUTES YET HE SAID THAT WAS A PLUMBER'S JOB NOT HIS SPECIALTY AND HE SAID THAT HE WOULD PLACE AN ORDER IN THE SYSTEM ACCORDINGLY AT NO EXTRA COST. WE DO NOT UNDERSTAND WHY SEARS IS E-MAILING 4 RECEIPTS ONTHIS YET NOT CONFIRMING STILL THE PLUMBER'S RESPONSABILITY.

Harry M,

Jamaica, NY
Horrible customer service
February 11, 2026
Overall rating

Called to cancel appointment With. A I and it was confirmed. On 2/9/26. Adler c who was Very Professional informed me he was here to service my. Boiler. 9/11/26. I canceled 4x on today's. Date 6am Poor Communication as the other reviews stated need a contact number with the service tech. I did cancel days in advance. Dont want to get bill for this ! Cancellation was made.

Chris P,

Jamaica, NY
home owner
January 20, 2026
Overall rating

Be sure to Call by Phone, and Ring door bell. when Arrive, have the office Call, if no Answer? I were home Special Need in Health Person VETERAN Ignacio work have been professional. testing electric Air and Heating 100%

Theo P,

Manteca, CA
Rating cesar
January 15, 2026
Overall rating

Great know his work take time and explained the problem.

Mohammed J,

Frederick, MD
Sears technician
January 14, 2026
Overall rating

Ignacio appeared to be very thorough in his examination of the heating system. Gave some info as to the potential process of getting it replaced. It has been kept off per his recommendation. He did give a number to contact him, which would have been very helpful, but it was incorrect. This last item would be the only negative. Thank you Ignacio.

Carmen F,

Oakdale, CA
Feedback
January 06, 2026
Overall rating

Arturo did a good job. Unfortunately, he first came without the part given the lack of communication between the previous technician and the follow up technician.

Rita S,

Clovis, CA
Guessing
December 18, 2025
Overall rating

The HVAC man was nice and professional. I'm just worried that the service isn't a long term fix. He made sure water wasn't in a couple places but it will happen again soon.

William W,

Anderson, IN
Great Service
December 10, 2025
Overall rating

The technician was knowledgeable, professional, and fast! He was able to solve our problem in a matter of minutes. We are pleased with the set we received.

Latonya S,

Slidell, LA
Please come back
December 08, 2025
Overall rating

Jakob M. Came was the epitome of professional, but couldn't access the heater. We got the access cleared. Please return.

Merle W,

Turlock, CA
Seares tec...
December 02, 2025
Overall rating

He was a vary good at telling us what is wrong with our heater the electric board and Ignition starter to make flame to make fire Can not wait till Feb..for a board to have heat I would have given him 5 stares if he could gotten the heater go for now

Patricia J,

Bellefontaine, OH