Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Heat pump warranty repair.
May 26, 2026
Overall rating

Despite being sent the incorrect part initially, Daniel was on time to get the job completed as quickly as possible as he could! He showed when he said and worked efficiently. He would have earned five stars if the parts had come in correctly the first go round.

Steven C,

Dublin, VA
Good
April 27, 2026
Overall rating

Communication could've been better. Other than that he was okay.

Jessica W,

Las Vegas, NV
Angel V professional
April 18, 2026
Overall rating

Found problem- not allowed by ? The service order closed by CM

Bobby B,

Dallas, TX
Choice warranty
April 14, 2026
Overall rating

Technician was not given the proper original request from Choice Warranty or the pictures I sent to Sears repair.

Sharon K,

Clarksville, TN
Tariq
March 03, 2026
Overall rating

He was very professional and knowledgeable and answered all my questions.

Patrica V,

Columbia, MD
Minimum service call services provided.
February 21, 2026
Overall rating

Anytime that service is requested, it's time to change the filter. You folks should keep a record of the size when service is repeated. I'm in a wheelchair and not the one to change a $2.00 filter.

Glenn R,

Bellflower, CA
ADLER C DID A VERY GOOD JOB
February 12, 2026
Overall rating

HE DID A JOB OF EXPLANING IN THE FEW MINUTES YET HE SAID THAT WAS A PLUMBER'S JOB NOT HIS SPECIALTY AND HE SAID THAT HE WOULD PLACE AN ORDER IN THE SYSTEM ACCORDINGLY AT NO EXTRA COST. WE DO NOT UNDERSTAND WHY SEARS IS E-MAILING 4 RECEIPTS ONTHIS YET NOT CONFIRMING STILL THE PLUMBER'S RESPONSABILITY.

Harry M,

Jamaica, NY
Horrible customer service
February 11, 2026
Overall rating

Called to cancel appointment With. A I and it was confirmed. On 2/9/26. Adler c who was Very Professional informed me he was here to service my. Boiler. 9/11/26. I canceled 4x on today's. Date 6am Poor Communication as the other reviews stated need a contact number with the service tech. I did cancel days in advance. Dont want to get bill for this ! Cancellation was made.

Chris P,

Jamaica, NY
home owner
January 20, 2026
Overall rating

Be sure to Call by Phone, and Ring door bell. when Arrive, have the office Call, if no Answer? I were home Special Need in Health Person VETERAN Ignacio work have been professional. testing electric Air and Heating 100%

Theo P,

Manteca, CA
Rating cesar
January 15, 2026
Overall rating

Great know his work take time and explained the problem.

Mohammed J,

Frederick, MD