Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Heater service
December 26, 2025
Overall rating

Well he che k but dont fixed the problem I need same one to fix the issue

Mauricio M,

Capitol Heights, MD
Home owner
December 26, 2025
Overall rating

Excellent guy went above and beyond to fix my heat

Ian P,

Essex, MD
Vance H
December 26, 2025
Overall rating

I wish I could get Vance out as a tech for any and all required repairs. I appreciated his expertise.

Larry G,

Houston, TX
then there was heat
December 26, 2025
Overall rating

tried various "repair" companies. when it comes to truly getting your problem resolved, it definitely comes down to the technician who's assigned to your problem. bad experiences can cause one to be frustrated with a new company, even before they start. first time with sears. it is well now. if I have a problem again, only send Jayshawn. he demonstrated patience and knowledge about wiring, thermostats, and hookups. finally, after three months of no heat, I have heat.

Mary D,

Madison, AL
Review
December 24, 2025
Overall rating

John is very friendly and he gave me details of the issue with the boiler. His detailed explanation was very helpful in enabling me to understand what is going on with the boiler system. Thank you John.

Anthony E,

Baltimore, MD
A/c repair
December 24, 2025
Overall rating

The technician was very professional and honesty. He found out the failure quickly and completed the job to my full satisfaction . Good job Wilber

Rodolfo S,

Coconut Creek, FL
Very pleased
December 24, 2025
Overall rating

Willie is great, such a pleasant person, it was late and he had a great attitude, his trainee was real nice as well.

Carlos A,

Morrisville, NC
Erik I
December 24, 2025
Overall rating

Erick arrived early in the morning on Christmas Eve quickly check my system clean and Gabe's us recommendations to properly keep it running smoothly

Benigno J,

Miami, FL
Great service
December 24, 2025
Overall rating

John was extremely polite and communicative. He thoroughly explained steps he took to remediate our issue.

Mone\' B,

Baltimore, MD
Billy is the Best!
December 24, 2025
Overall rating

Billy was so nice and kind! He installed a new thermostat so that our upstairs could heat properly. When he initially came he identified that our current upstairs thermostat was broken and was not communicating with the upstairs furnace. He rescheduled our appointment to bring out a new thermostat. After installing, he made sure to check that it worked and was actually heating our upstairs. We can't thank Billy enough for coming out on Christmas Eve to help us! Just in time before the weather plummets into the 20's. Thanks so much Billy!

Johnesha A,

Fairview, TN