Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Adam was a five star service person
December 30, 2025
Overall rating

Adam was very professional and courteous. Although I knew it had been an extremely long day for him, he did not rush through and even offered to change batteries in the thermometer for me since I had trouble taking it on and off the wall. Very kind gentlemen. Sears is lucky to have him.

Carol C,

Rancho Murieta, CA
Problem Solved
December 30, 2025
Overall rating

After a second service Mouhamed was able to fix the problem with my furnace! Knowledgeable and prompt. Good service provided …. Thanks !!

Latania P,

East Chicago, IN
Excellent service
December 30, 2025
Overall rating

Very knowledgeable and honest, gave an accurate representation of the issue

Maqdoom S,

Newark, CA
Otis
December 30, 2025
Overall rating

Otis went right to work, diagnosed and fixed the problem. He was pleasant throughout the encounter.

Annette B,

Bloomington, IN
Service for my HVac
December 30, 2025
Overall rating

I really appreciate the service I received from Fred. His knowledge and experience showed in the expediency of the task at hand to remedy the service I needed at my home. Great job! Happy Customer, Damon

Damon C,

Olive Branch, MS
Great Service!
December 29, 2025
Overall rating

Elbert provided great service and quickly installed the needed part. The entire process dealing with Sears was rough because you can't speak to anyone directly and have to deal with AI.

Lamonte G,

Columbus, OH
Excellent
December 29, 2025
Overall rating

Excellent service, good advise, and assurance in case something g goes wrong again.

Benjamin N,

Frederick, MD
Furnace repair
December 29, 2025
Overall rating

Sean did a thorough inspection of my furnace. He explained to me what was not working on the furnace and his decision of the action to be taken about repairs. While I don't know anything about a furnace insides Sean was patience explaining the problem to me.

Leta F,

Aurora, IN
Heater
December 29, 2025
Overall rating

Very professional. Checked out the heater and made a few adjustments.

Shonda T,

Richardson, TX
Repair furnace that was not heating
December 27, 2025
Overall rating

Hai worked vigorously and efficiently to fix the problem. He quickly identified the malfunction, replaced the defective part, and checked out the system operation thoroughly afterward. He assiduously cleaned the internal working area of the furnace, closed it up and dealt with the resulting paperwork. Overall excellent, knowledgeable and efficient work. Highly recommend him.

Mar�a H,

Mc Lean, VA