Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Furnace issues
December 31, 2025
Overall rating

Sergii spent the time and looked over everything and made it work and gave me information for if the fan or motor go out so parts can be ordered and he can come back out and replace them. Very helpful!

Amy P,

Wheat Ridge, CO
Heater proble. Fixed
December 31, 2025
Overall rating

He was very efficient and friendly. He knew exactly what to do.

Annie C,

Las Vegas, NV
Furnace
December 31, 2025
Overall rating

Not fixed. Had to order part ourselves. Since this was the third or fourth try for Eathan to make it here.and this guy didn't carry the part. Does this answer your question? On the appt om the 18# Eathan called and asked what was wrong with the furnace. I explained it and he told me to check the codes and he would reschedule. On the 22nd He did not call or come. Of course I called Choice. They apologized and rescheduled for today the 31st. By this time I was quite upset Well, we've had no heat since Dec. 17th. I am not pleased with your service and Choice will know.

Lynda W,

Fort Wayne, IN
Thermostat
December 31, 2025
Overall rating

Did everything to fix my thermostat. It was done correctly and professionally.

Mark T,

Arlington, VA
Initial appointment for furnice
December 31, 2025
Overall rating

The worker was great. The work was accomplished quickly once part was ID'd. The problem is availability of Techs.

Verdel B,

Lexington, SC
Very helpful
December 31, 2025
Overall rating

The service was efficient and personable. I appreciate his suggestions.

Kennette R,

Columbus, GA
great work
December 31, 2025
Overall rating

Thanks again for great service! Glad to have good people around.

Steve B,

Middleton, WI
Attentive and Informative
December 31, 2025
Overall rating

Technician was on time. He shared knowledge and explained what was going on and what he was doing. A great example of professionalism and care shown towards the client.

Oc J,

Columbus, GA
HVAC
December 31, 2025
Overall rating

Responded quickly. Evaluated and discussed all potential issues. Unit was found to be operational at the time

Debra W,

Springboro, OH
I'm frozen
December 30, 2025
Overall rating

Adam was very polite and professional. He made sure we understood the process of the claim and he explained the problem with the heater and what was needed to fix it.

Valerie B,

Fairfield, CA