Gas Furnace Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
4.7K
Average Rating
4.6/5
HVAC Maint
Very experienced, very straight forward! Her experience was very evident while training new tech.
Darrell W,
Orlando, FLCorin's service
Corin did a great job of taking care of our problem with the AC/heat pump. He had come out over 2 weeks ago and said the compressor had grounded out and needed to be replaced. We made an appointment for 2 weeks lateran a Tuesday, but no one showed or called or texted. Nothing. We called Sears the next day, spent 2 hours on the phone, and finally got someone to set an appointment for Thursday. About noon, someone called and said they would have to cancel and reschedule for 2 weeks later. It has been going on nearly all summer and taken hours of time on the phone to get Sears to help. Jordan finally got someone to come Thursday after all, and it happened to be Corin, the man who said the compressor needed to be replaced. He had the parts on the truck and was able to fix it in about 2 hours. So thanks to Corin and Jordan, we finally, after months of trying, got our AC fixed. Sear's warranty department and responses are terrible, unreliable, and do not do what they warrantee promises. It should not take months, with multiple delays, changes, cancellations, etc., to take care of a problem when a great deal of money is paid for those warrantees over many, many years. Again, Corin was the best. He saved the day. And thanks to Jordan who went out of his way to help us.
Al R,
Glen Allen, VAAir conditioning and heating
Very professional did a great job on maintenance my unit
Henry T,
Ft Washington, MDFurnace
Brian did a awesome job š getting my furnace ready for the winter months.
Cynthia Williams,
Pontiac, MICarrying out job performance
He was very professional and respectful in carrying out his duties.
Frances A,
Salisbury, NCHVAC Service
Great Job done, courteous and very professional. Advised appropriately.
Selma S,
Huntingtn Bch, CAService heating unit
Once Jonathan arrived he proceeded to the unit and proceeded to do his job with no hesitation. Once he finished the outside of the house with the unit he checked what he needed on the inside. I was very pleased with this service.
Charles Connor,
Grifton, NCHeating Checkup
Brett was excellent. He called about 15 minutes before he arrived to alert me. He checked my boiler and explained what he was doing. Everything was good.
Joel K,
New City, NYHVAC
Very professional n informativeā¦ explain the situation n fixed the problemā¦he showed up on time!..
Ieti A,
Pacifica, CAFurnace
Very thorough and professional
Alfrida A,
Tuscaloosa, AL