Gas Furnace Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
4.7K
Average Rating
4.6/5
Review
Good evening. The tech was very informative and helpful in addressing my issue.
Reynold S,
Coram, NYFurnace preseason check
Arturo was very professional and helpful and seem to do a good inspection. Very pleasant.
Barbara M,
Des Plaines, ILSuperb technician
Solomon knows his profession. Another company I used to trust "inspected" my furnace and told me the heat exchanger was cracked and provided photos that I discovered weren't even my unit. Solomon inspected and found my heat exchanger to be clean with no cracks. The other company wanted $6-$10k to scam me into buying a new furnace. Thanks Solomon for saving me from the scam.
Chadwick I,
Fairfax Sta, VAService man was great. Store management was not
Store management did not call or text to verify appointment day before and did not show up on day schedule but day later so I to take two days off l
Mark K,
Silver Spring, MDService Technician
Mouhamed was courteous and timely. Called me within 15 minute window and arrived at that time. Mohamed resolved issue, answered my questions.
Sharise T,
Bellwood, ILTechnician
Aaron was very professional and experienced. Answered all of my questions.
Bernice C,
Washington, DCExcellent customer service!
Christopher arrived before estimated time, was very courteous and professional. Excellent customer service!
Tracy S,
Oxnard, CABilly is first rate
Billy is great. Somebody hidden in the bowels of this organization decided to deny our claim. We have been with Sears Home Warranty for many years and have had service on this same unit several times, so the decision to deny this claim is simply WRONG. I've just spent nearly an hour on the phone with three different 'representatives' only to be hung up on by the third one. I am frustrated and aggravated to say the least. If the pencil pushers don't get this sorted out, and soon, they will definitely chase away a good, long-term client.
Rudie W,
Nashville, TNObediah
Mr. Obediah, Was very professional and knowledgeable and Professional he made his assents and what my next steps should be very clear. He also did a thorough job and explained to me what I should do going forward I would like to give him an A plus.
John R,
Washington, DCVery personable
Collin was thorough and gave detailed information on his findings. He went above and beyond the scope of his work to point out things that need further attention.
Irene D,
Garland, TX