Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Helpful Technician
October 24, 2023
Overall rating

The technician was professional and very helpful. He answered all my questions.

Beverly C,

Massapequa, NY
CARLOS IS WORTH MUCH MORE THAN 5 STARS
October 24, 2023
Overall rating

Wow. Carlos came to my house to fix a furnace that stopped responding to the thermostat. He was meticulous in his troubleshooting and he explained everything to me (b/c I was curious). He was so respectful, he took his time to make sure he didn't miss anything and put everything back to its proper place at the end. He was also an enjoyable conversationalist. Excellent experience!

Mindy B,

Dobbs Ferry, NY
Furnace
October 24, 2023
Overall rating

Knowledgeable courteous technician. He told what was wrong with my HVAC system.

Aryzone K,

Merrillville, IN
Great Job
October 24, 2023
Overall rating

He was wonderful and professional

Alicia W,

Chicago, IL
Attention to Comment!!!
October 24, 2023
Overall rating

I was pleased with Aaron's service. However I am VERY ANGRY with your Customer Service department. As a precaution for hackers, advertisers and other elements in today's society, I am not interested in having apps from 50 etc. companies on my computer and will not sign in to them. There are MANY OTHERS like myself who cannot reach a HUMAN BEING to ask questions. I STRONGLY SUGGEST that your company also follow the rule of others, in having access to a human being after the other options installed on your phone lines!!!

Olga H,

Washington, DC
Exceptional Service
October 24, 2023
Overall rating

Ronald was AMAZING! Very professional and took time to explain to me what needs fixed by an electrician for my breakers, as well as showed me what part was causing issues. He replaced my ancient thermostat and showed me how to use the new one. Very kind and definitely someone you feel comfortable having in your home alone with you as a woman, which is a HUGE compliment to Ronald.

Tiana,

Little Mtn, SC
Professional and informative
October 24, 2023
Overall rating

Thank you for assisting and educated me on the maintenance of my system.

Lorna A,

Westfield, NJ
Preventative Maintenance
October 24, 2023
Overall rating

Great service. Romany was on time very and efficient. Pleasure to have him work on our furnace. Great craftsman.

Robert G,

Deer Park, NY
william rating
October 24, 2023
Overall rating

william was professional and knowledgeable about my heating system. He was polite and on time.

Jean W,

Cincinnati, OH
Ryan
October 24, 2023
Overall rating

Very knowledgeable, Very proficient, A good representative for Sears Home Service

William M,

Tampa, FL