Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Furnace service call
October 26, 2023
Overall rating

Furnace is 28 years old and the burner was not coming on. It finally decided to start working for William when he arrived. William did several check of the Furnace off and on. He also did tests of the system like CO2, gas line pressure, etc. Everything checked out ok - within recommended parameters.

Rick H,

Mason, OH
Repair of AC and heating units
October 26, 2023
Overall rating

Richard W is kind and thoughtful. He worked diligently to resolve our issues and restore our service. Richard knows his job. I was pleased with his work ethic.

Pauline C,

Melbourne, FL
Review of Bobby W.
October 26, 2023
Overall rating

Getting an appointment was terrible,Bobby's service was excellent. We hope he will be our service provider the next time.

Bill H,

Versailles, KY
Fall maintenance for HVAC
October 26, 2023
Overall rating

Paul B was the best technician I have had since the unit was installed in 2017. He took time to explain somethings to me that appear not to have been done on previous maintenance with same company. Also advise some unit saving tips to ensure longevity of the unit. Very personable and polite. Quick and efficient.

Debra G,

Ocoee, FL
Owner
October 26, 2023
Overall rating

Very knowledgeable with excellent customer service. Provided great advice on care and maintenance.

Sharon M,

Ft Washington, MD
Service great, documentation poor.
October 26, 2023
Overall rating

Technician arrived after a notification was sent to my husband's phone instead of the phone given to warranty personnel to use. (Husband is in Illinois). His paperwork stated my heater wasn't working rather than he was on a maintenance call. From there everything went smoothly.

Gary B / Craig D,

San Diego, CA
Sears Home Services - Saylor S
October 26, 2023
Overall rating

Saylor was very prompt, courteous and professional; and did a wonderful job.

Doug F,

Herndon, VA
Great Service
October 26, 2023
Overall rating

Very happy with the service provided. This ratings form on the other hand sucks. My first line was not long enough because I had to write at least 10 words to complete the rating. Hence this rant. I will not attempt to complete this rating in the future which is a shame because it may hurt the technician in the long run.

DM,

NJ
Pleasant and Professional
October 26, 2023
Overall rating

Though using the sears scheduling system has much to be desired, Joseph was pleasant and provided suggestions in maintaining hvac unit, which was appreciated.

Rose C,

New Prt Rchy, FL
Sears Service Checkup
October 26, 2023
Overall rating

Great services. The techs were very courteous, punctual, and efficient.

Charles G,

Downingtown, PA