Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Excellent service technician
January 27, 2026
Overall rating

He was timely, courteous and informative. Took steps to source out the problem by checking every radiator. Even diagnosed an electrical problem that wasn't part of the work order

Patricia M,

Chicago, IL
Thermostat problems
January 26, 2026
Overall rating

He explained my situation in a timely manner and told me my problem and went and got what were needed, very professional

Dorothy. L,

Peoria, IL
Kind, efficient punctual
January 26, 2026
Overall rating

Cal arrived and we discussed what was going on with my furnace. He went right to work and fixed the problem. Then explained the sensor was dirty and cleaned. The furnace seems to be working well, once again. Thank you.

Cathy M,

Coon Rapids, MN
James is excellent!
January 23, 2026
Overall rating

We've had James work on multiple appliances-air conditioner and the most recent our furnace, each time he's been great. Timely, kind, knowledgeable and great work. He fixed our furnace quickly which was much appreciated because it's freezing!

Valeriya K,

Highlands Ranch, CO
N/A
January 23, 2026
Overall rating

He was great. He couldn't fix the problem but found out what the problem was. So it put me in the direction to where to fix it.

Valarie J,

Columbia, SC
Kind and efficient service
January 23, 2026
Overall rating

He was very kind and respectful. He did a thorough job, and explained it well.

Patricia S,

Purcellville, VA
Quick Repair
January 23, 2026
Overall rating

James arrived early, quickly diagnosed the problem and fix. Very friendly and mannerly.

Tim A,

Oklahoma City, OK
Furnace repair
January 23, 2026
Overall rating

Excellent service provided by Jacob. Very professional and explained the process.

Jacqueline M,

Tracy, CA
SERVICE TECH BOBBY
January 23, 2026
Overall rating

Prompt, professional, courteous, and very helpful. Got the issue resolved quickly. Thanks, Bobby!

Gabriel B,

Frenchburg, KY
Furnace not working
January 23, 2026
Overall rating

John came early for our appointment and diagnosed the problem. He was excellent. He even explained everything he was doing.I will use sears again

Neil M,

Baltimore, MD