Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Outstanding work
January 27, 2026
Overall rating

Jaime did great work. This is the third time the company came to work on my furnace and he figured out it was the Zone board. Glad it was finally figured out. Jaime was very professional and friendly .

Walter F,

Kingwood, TX
Ms Percy
January 27, 2026
Overall rating

Nick was professional, did a good job inspecting my furnace & explained the problem very well.

Marcia P,

Huber Heights, OH
Excellent service technician
January 27, 2026
Overall rating

He was timely, courteous and informative. Took steps to source out the problem by checking every radiator. Even diagnosed an electrical problem that wasn't part of the work order

Patricia M,

Chicago, IL
Thermostat problems
January 26, 2026
Overall rating

He explained my situation in a timely manner and told me my problem and went and got what were needed, very professional

Dorothy. L,

Peoria, IL
Kind, efficient punctual
January 26, 2026
Overall rating

Cal arrived and we discussed what was going on with my furnace. He went right to work and fixed the problem. Then explained the sensor was dirty and cleaned. The furnace seems to be working well, once again. Thank you.

Cathy M,

Coon Rapids, MN
James is excellent!
January 23, 2026
Overall rating

We've had James work on multiple appliances-air conditioner and the most recent our furnace, each time he's been great. Timely, kind, knowledgeable and great work. He fixed our furnace quickly which was much appreciated because it's freezing!

Valeriya K,

Highlands Ranch, CO
N/A
January 23, 2026
Overall rating

He was great. He couldn't fix the problem but found out what the problem was. So it put me in the direction to where to fix it.

Valarie J,

Columbia, SC
Kind and efficient service
January 23, 2026
Overall rating

He was very kind and respectful. He did a thorough job, and explained it well.

Patricia S,

Purcellville, VA
Quick Repair
January 23, 2026
Overall rating

James arrived early, quickly diagnosed the problem and fix. Very friendly and mannerly.

Tim A,

Oklahoma City, OK
Furnace repair
January 23, 2026
Overall rating

Excellent service provided by Jacob. Very professional and explained the process.

Jacqueline M,

Tracy, CA