Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Prompt and pleasant
December 28, 2023
Overall rating

The technician arrived on time, had a great personality, and made sure my heat was up and running before he left. Would be a pleasure to have him back for future needs.

Christa U,

Winston Salem, NC
Outstanding Work
December 28, 2023
Overall rating

Odaine arrived promptly and began troubleshooting the power issue with my furnace. He kept me appraised of what he was finding and working on, and kept the work area clean. Definitely a knowledgeable technician that I would trust with my system anytime.

Christopher W.,

Edgewater, MD
Furnace not working
December 28, 2023
Overall rating

Otis was on time. He even gave me a call before to say he was on his way. He quickly worked through and was able to fix the issue. He is knowledge on all things HVAC and he answered all my questions.

Laura G,

Westfield, IN
Furnace repair
December 28, 2023
Overall rating

James and his colleague were very knowledgeable and respectful of my time and home. They diagnosed and fixed the problem very quickly. Thank you James!

Tania B,

Denver, CO
Heating issue fixed
December 27, 2023
Overall rating

They fixed my heater and even checked it multiple times before they left. Thank you for being thorough!

Amanda M,

Summerville, SC
Technician who stuck it out
December 27, 2023
Overall rating

We have an older HVAC that can be tricky for some people and we had other people previously work on our unit that had messed things up by not installing parts correctly. Benito was determined to figure it out and get it fixed so our family could have heat again. He was even humble enough to call in his lead and to check an issue. A true leader is someone who isn't afraid to say, I'm not 100% sure, let me ask someone above me. He did that with one of the issues he came across and together him and Eric got our beat back up and running. Benito was kind and considerate and knowledgeable. I recommend him as a technician.

Katherine West,

Fresno, CA
Repair Call
December 27, 2023
Overall rating

Benito was very professional, personable and very knowledgeable. He went through everything in a manner that was very easy to understand.

Dane C,

Hanford, CA
Great work
December 27, 2023
Overall rating

Good Tech fixed the problem easily and double checked everything. Good attitude, liked the service!!

Ajay M,

Dulles, VA
Great service
December 27, 2023
Overall rating

As always Paula performed excellent service and was very nice and a pleasure.

Madeline S,

San Antonio, TX
Professional Friendly
December 27, 2023
Overall rating

Brandon was courteous, friendly and professional. Explained in an understandable manor the issue and solution. Absolutely amazing, very respectful of property, spoke highly of Sears and a true asset to the company. We will highly recommend and request for future services. Thank you. will highly recommend and request future service. First impressions was terrific.

Gloria Dunn,

Chandler, AZ