Gas Furnace Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.8K
Average Rating
4.7/5
Furnace
Great and friendly service. Job done very well and timely.
Daniel M,
Beeville, TXSERVICE OF FURNACE
VERY PLEASENT, KNOWLEDGEABLE, CLEAN AND EFFICENT. ALSO WAS GOOD AT TEXTING WHEN HE WAS ARRIVING FOR SWERVICE.
Helene G,
Nesconset, NYThorough!!!
Thorough and respectful of my property. Also recommended I purchase carbon monoxide detectors. Purchasing today!
Nysha W,
Richmond, TX5
He did an excellent explaining what he had to do to keep my unit functioning properly. Thank him again for his outstanding customer service.
Connie T,
Houston, TXAir conditioner
Very professional and thorough
Alina G,
Margate, FLFall Maintenance Scheduling
The technician who provided the seasonal maintenance for our unit was excellent. Very knowledgeable, efficient, and courteous. The process to schedule appointments for seasonal maintenance leaves a lot to be desired. We have 2 systems, but online will only let you schedule 1 and more if you have 2 or more systems m. When I called and spoke with the Sears/Cinch rep, she told me the second system was added. When the technician arrived today, 10/17, he only had 1 system scheduled for maintenance. The same thing happened for the Spring 2023 seasonal maintenance. This is a problem that should be corrected.
Isaac M,
Silver Spring, MDGreat Service Tech
Enrique was on time, respectful of home, completed job in a timely manner and showed pictures of job completion. Answered questions clearly and emailed the billing paperwork quickly.
Cleotis J,
Wakeforest, NCFurnace check up.
Quick and through! On time,clean, cleaned up after work was completed. Explained what he dido
Paul G,
Fairfax, VAProfessional & Thorough
Very happy that Sears has taken this work back "in-house" after dealing with outsourced subcontractors for the last few years. Joe was great! He performed a much more thorough and comprehensive check of my heating system than previous vendors had done. Due to his excellent work combined with his great customer relations skills, I will be looking into adding my Heating System to my Sears Home Service coverage.
Frank C,
West Sayville, NYsatisfactory service
Very personable individual providing quick and (appears) effective service as needed for winter preparation
Robert L,
Plano, TX