Gas Furnace Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
4.7K
Average Rating
4.6/5
Pleased
Technician Robert C updated his ETA all day so I knew the time he would arrive at my home from the Sears home services link provided regarding the appointment and he called me to let me know he was on the way. I appreciate the energy and he did not rush. He checked the unit from the attic and outside, let me see the temperature of the heat from the vents, and answered all my questions about heating and cooling. Gave me some better insight as well on the thermostat and it's not a 'do it yourself job' like marketing will have u think if u want to switch to a programmable one. I am more than pleased with Robert C!
Yolanda T,
Macon, GAHeating
He was fast finding and correcting the issue. I'm thankful for that
Brenda G,
Pelzer, SCFurnace repair
Mr. Ramos was extremely professional. He work consistently I did his best to restore heat. however, my furnace is in need of a new motor because the motor keeps failing. I am a very elderly woman, 93 years of age, and I find it very difficult to be with out heat. Mr. Ramos, and his report, noted. that it was essential for me to have the heat. He reported that a motor must be found immediately. I cannot wait drama credit to your company.
Sandra E,
Yonkers, NYVery pleased
Donte was a very helpful young man who assisted me to decide on the scope of service needed.
Patricia G,
Kissimmee, FLWent the extra mile
Brian was pleasant, researched the issue, and gave great advice that went far beyond my expectations. He was awesome and a huge help.
Tareq,
MichiganGreat technician
Great Technician very experienced and customer friendly would like to have him in the future
Brandon J,
Zachary, LAExcellent service
The technician was both knowledgeable and courteous. The repairs were completed in a timely manner.
Lacelia R,
Chicago, ILSears Home Service
Robert C, the technician, was very knowledgeable and professional. I would highly recommend their services.
Annie H,
Macon, GAReaction with technician
Technician was very efficient and courteous. Very knowledgeable and understanding
Vikki D,
Arvada, COCorin N - HVAC Repair at 210 Sweetbriar
Corin was excellent. He was respectful and knowledgeable. Our issue was with the scheduling process/system. Our claim has been open for 5 weeks. Corin had our latest part for 3 weeks but the system failed to schedule him when the part was ready. Now we have another issue that Corin can't address, but I'm not confident that your system will schedule us as expeditiously as it should.
Heather B,
Richmond, VA