Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

review
February 07, 2024
Overall rating

Long delay in getting service several weeks to get a condemned furnace fixed in winter

Steve C,

Knightstown, IN
Steven is the best
February 07, 2024
Overall rating

I know he had traveled far and had a lot of jobs before he made it to my house but he showed up with a smile on his face and was just a delight to talk to while he diagnosed the heater issue. He was very knowledgeable about the issue and I am glad I got to meet him. Very nice guy!

Laura L,

Kearneysville, WV
William
February 07, 2024
Overall rating

William is a really good tech, polite, friendly, and competent.

Douglas D,

Haltom City, TX
Awesome service
February 07, 2024
Overall rating

Nick did a great job and was able to troubleshoot the issue quickly and efficiently. Once getting the parts, and swapping the bad ones out, my furnace started running again without issue.

Michael,

Dayton, OH
VERY PROFESSIONAL
February 07, 2024
Overall rating

Severino is very professional and knowledge, he took his time to review the heater system and make suggestions.

Adela Y,

Montgomry Vlg, MD
Mr. Rodriguez
February 07, 2024
Overall rating

Arturo J. Was very professional and courteous. He explained the issues and provided recommendations. His understanding, knowledge and kind personality was on full display. An excellent customer service experience. Sears a lucky to have a service technician with this type of customer service skills. Job well done!

Edgar R,

Wheeling, IL
Furnace
February 07, 2024
Overall rating

Excellent customer service

Patricia M,

Mobile, AL
Heating repair
February 07, 2024
Overall rating

Great customer service

Joseph N,

Little Elm, TX
Swimming pool Sears heating/cooling service
February 07, 2024
Overall rating

Mr Billy Bell was very thorough and courteous. He explained everything I needed to know. He was very neat and clean and appearance, which is important to me when someone comes into my home. Not only did he explain everything to me. He also showed me some things so I could understand completely everything that was going on with my system. I hope if I ever need services again, I will get him again. I feel that Mr. Billy is very knowledgeable in being able to keep my system up and running. Mr. Billy makes Sears maintenance company look good and maintains their good reputation for the Sears company. I hope Sears understands how well he makes their company (Sears) look good.

DJ,

Clarksville, TN
Service call complete
February 07, 2024
Overall rating

Cory was here as expected and worked thru completion. He took the time to explain before leaving.

Glen Stephen,

Covington, GA