Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Outstanding Service
August 21, 2024
Overall rating

The technician was on time and very efficient, diagnosed the issues repaired and was to his next assignment.. So grateful to had selected the sears maintenance service contract, help with my peace of mind knowing that all I need to do is pay the contract fee and am all set.

Carolyn R,

Miami, FL
Sear Service
August 21, 2024
Overall rating

Very nice and very knowledgeable

Marcela C,

Arlington, TX
Awesome Service
August 21, 2024
Overall rating

Steven, did a great job of fixing our A/C. He also took the time to explain what went wrong. He also offered some suggestions on how we can do better at caring for our system.

James C,

Winchester, VA
circuit board for heat pump
August 21, 2024
Overall rating

great job, quick and easy

David E,

Princeton, IN
Chlorine smell from vents when AC is on
August 21, 2024
Overall rating

Sergio did troubleshooting: he cleaned the coils, crawled under the house to check for leaks, checked the AC exterior pipes & coils & was diligent in trying to find the issue. The issue wasn't found, however he checked everything & asked that I contact Sears if the odor comes back.

Janet G,

Sylmar, CA
Timely Service
August 21, 2024
Overall rating

Scheduled the night before, Aaron was able to come out and check up on the heat pump system that was acting up. Nice to have someone who's skilled to make sure everything's running properly.

Evan,

Washington, DC
Split
August 20, 2024
Overall rating

He is very professional and helpful. He was prompt and courteous. Thanks.

Amal W,

Towson, MD
Experienced Professional.
August 20, 2024
Overall rating

Richard called ahead to let me know when he was coming. After arriving on time, he proceeded to check out Lennox system. He explained each step he took and why he was doing it. Afterwards he returned everything back to its original condition. All good.

Gary J,

Titusville, FL
Service provided by Technician
August 19, 2024
Overall rating

The service provided by Esaus was excellent. The problem is with Sears itself so please don't get a contract with them. Sears need to replace my furnace under warranty since February and they stalling and keep sending out technicians who can't fix it since the parts are not available. I will probably have to get a lawyer to force them to honor the contract.

Fred K,

Warminster, PA
HVAC Service
August 19, 2024
Overall rating

Great customer service on heating and cooling system. Very thorough in check.

Luvonne H,

Stedman, NC