Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Devon Did A Great Job
December 30, 2024
Overall rating

Devon is very pleasant and found our heater problem quickly. It was back up and running in no time. Thanks, Devon!

Karen L,

Little River, SC
Home owner
December 30, 2024
Overall rating

Cesar has been very helpful on getting our heat pumps back up and running. Still waiting on a part for the Lenox

John K,

Laytonsville, MD
Heater is still working
December 28, 2024
Overall rating

Solomon, Was very knowledgeable about what he was doing and he should be commended. He is a true professional and a reflection of what a Sears Technician should be. He recommended me to schedule appointment to get my air duct cleaned. He said it would improve the quality of the heat in my home. Mr. Parker

Charlie P,

Woodbridge, VA
Kenmore Furnace Gas
December 27, 2024
Overall rating

Excellent Job on time , clean and explain very clear

Khamphout M,

Santa Clara, CA
Above and beyond
December 27, 2024
Overall rating

Gary was exceptional .. 6 other technicians couldn't diagnose the problem. Gary was able to identify the problem by the sound of the motor.. he ordered the part and within 5 minutes installed it .. truly above and beyond service

Ali S,

Belmont, CA
Carlos Is Amazing
December 27, 2024
Overall rating

He was on time he was very polite and very efficient and he got the job done

Sandra R,

Hartsdale, NY
Hai was on time and accommodating
December 27, 2024
Overall rating

Hai arrived within the time-frame given and even waited for a few minutes as we were finishing an online meeting. Most importantly, the issue seems to have been fixed.

Katia T,

Alexandria, VA
Furnace repair
December 26, 2024
Overall rating

Adrian was a great technician and fully explained everything. His service was very professional and took care of business as soon as he got here. We had a pleasant experience with them. However, Sears customer service has no way to get in touch with a human representative to ask questions to. Our appointment was rescheduled 3 times with no explanation or phone call after the scheduled appointment was supposed to have taken place costing me pay for a day of work that was taken off for the appointment.

Dario E,

Hanford, CA
Draft motor install
December 26, 2024
Overall rating

On time gave good detail to issues completed job in great time

Mike G,

Hampton, VA
Furnace
December 26, 2024
Overall rating

The technician was knowledgeable and explained the issue in layman's terms. Even though the furnace displayed no problems at his arrival I was thankful for his reassurance if the furnace malfunctioned again that it would be a covered service.

Regina S,

Birmingham, AL