HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Furnace issue
Very knowledgeable and kept me advised of what he was doing
Ronald K,
Mount Prospect, ILGreat!
Erek was professional, cordial, and very helpful! He explained every step to me and answered all my questions
Alaina G,
Rydal, GAHeating system
Very thorough, professional, and kind
Anita C,
Felton, DEGood Job
I feel great
Doan T,
Raleigh, NCExcellent service
The technician was very professional and knowledgeable about the repair of my heating system.
Brenda G,
Washington, DCSteven T awesome
Steven was awesome SEARS on the other hand very disappointing. Multiple appointments 1st one no one even showed. Rescheduled ordered part than multiple rescheduling.Called multiple times sears couldn't tell me where or when the part was. Steven called to tell me the part wasn't in but told me when it was coming the following Monday after he ordered it. Sears kept rescheduling n sending multiple appointments even after confirming an appointment.And even after FA supposedly sent emails to stop. Even got a call when Steven was here fixing the issue I let him listen they wanted to reschedule. Very frustrating to lose heat in the winter n not knowing where the part is cause Sears couldn't expedite the part cause you would lose money customers suffer . And you can even look at the history of text messages you sent me . Come on sears you can do better maybe this was one of the reasons ur brick and mortar store went out
Nick L,
Hedgesville, WVHeating Element
The tech was awesome . He was on time and made sure everything was working well before departing
Willan C,
Youngsville, NCGreat
Mr Mouhamed was great , he's always polite and very thorough in checking everything.
Ruth W,
Bellwood, ILAaron
5 They analyzed the problem and made the repair and now my house is not 50 some degrees. Its comfortable again
Sam F,
Washington, DCHomeowner
The Technician Edwin, was very professional. He explained what the problem was and how to possibly prevent something similar from happening again. He was very thorough
Jackie S,
Missouri City, TX