HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.7/5

Everything Working
May 07, 2025
Overall rating

Douglas serviced both of the house heat pumps in a short time. He informed me what he did to fix the problems. He is professional and skilled.

Gary Z,

Fairview Hts, IL
Courteous. Knowledgeable. Efficient.
May 07, 2025
Overall rating

Rendel was incredibly courteous, knowledgeable, and efficient in both determining and explaining the cause of the issue with my air conditioner. He is a true gentleman, and was a pleasure to have in my home. Sears set the bar high with this technician.

Jim H,

Bay Minette, AL
Air conditioner fix
May 06, 2025
Overall rating

Very good worker and explain everithing I need to learn for better function

Gloria A,

San Antonio, TX
Service Excellence!!!
May 03, 2025
Overall rating

The Service that Gary provided was excellent. In an earlier visit he identified the problem and ordered the part. He returned to install and repair the unit. He did an excellent job. Gary repaired the unit in about an hour. He was courteous, professional and extremely knowledgeable.

Mike S,

Brookeland, TX
Furnace out
May 03, 2025
Overall rating

Very fast, knowledgeable, courteous. Explained the problem and had it fixed in 30min

Mark M,

Cincinnati, OH
Excellent service
May 03, 2025
Overall rating

He was on time and texted on way and when he arrived. He was polite knowledgeable and efficient He was respectful of our home wearing the shoe covers and taking them on and off several times to complete job. He knew what was wrong and fixed it Please keep h as our repair guy .

Deborah S,

Lewes, DE
Water heater diagnosis
May 02, 2025
Overall rating

John provided excellent customer service and showed us exactly what was broken on our water heater. We appreciated his superb advice on what we needed to do next.

Garry B,

Kingsville, MD
AC repair
May 02, 2025
Overall rating

Great job very professional

Franklin P,

Riverview, FL
Customer
May 01, 2025
Overall rating

Al was the best of the best. They just don't make em like him any more. He came first thing in the morning, analyzed the problem, ordered the part. He picked up the new motor, did a few jobs and came back to us, after our doctor appointments to finish the job at the end of the day. This is why we use Sears. Job well done

Elliott L,

Delray Beach, FL
Technician
May 01, 2025
Overall rating

Hermon was very professional and very helpful. He went over the remote settings which I did not fully understand but do now. He also checked the unit inside and outside and said everything looked good. The noise I was hearing is common with this unit and nothing to worry about. Thank you for your service.

Emilie B,

Bellville, TX