HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

HVAC Repair and Maintenance
March 09, 2025
Overall rating

Aaron was Knowledgeable and courteous. He communicated the problem and then provided a quotation for replacement.

Michael S,

Silver Spring, MD
Courteous, friendlly
March 08, 2025
Overall rating

Willie was courteous, friendly. He keeps me informed on his whereabouts.

Regina N,

Greensboro, NC
Warranty repair
March 08, 2025
Overall rating

Audrey was very professional and courteous. She was very thorough and explaining step by step what she would be doing and once she found what was wrong she explained it in layman's terms where I would understand. I recommend her and your company and would be using your services again need me

Bianca T,

Sorrento, FL
Very Prof
March 08, 2025
Overall rating

Very Professional and respectful to questions and concerns had answers and showed how to use items

Cort,

Portsmouth, VA
Phenomenonal Service
March 07, 2025
Overall rating

Barry is so thorough and knowledgeable. My home needed Barry to review and correct the issues with the quality care and excellence to be more efficient. He showed me ways to save on my electric bill and he helped fix the heating issues I had. I am very thankful for his commitment to quality excellence and if you need your home serviced, contact Sears and ask for Barry.

Kay B,

Hillsborough, NC
Fantastic service.
March 07, 2025
Overall rating

Paul was extremely knowledgeable, very personable and kind. He took the time to explain what the problem was and answered all of the questions I had. He was professional and courteous. He called to let me know when he would arrive and was able to fix the problem fast. It was a pleasure having him in my home to do the repairs!

Matthew B,

Fayetteville, NC
Central Heating Service/Repair
March 07, 2025
Overall rating

Billy, our repair Technician was communicative from the start, called to say he was in route and was right on time per arrival estimate shared with me. Was very cordial and polite throughout the repair. He was also very knowledgeable and completed repairs quickly. Thank you Billy!

David B,

Murfreesboro, TN
Unit
March 07, 2025
Overall rating

Found the problem in no time. Unit was fixed and heat was working.

Donyale J,

Nashville, TN
Good job
March 07, 2025
Overall rating

Wilner really knows his trade and did a very good job!

Carmen R,

Royal Palm Beach, FL
5+ Stars Outstanding Service for Cesar M.
March 07, 2025
Overall rating

Thanks a million for the outstanding service that Cesar M. provided us. Our HVAC has been broken, so it didn't produce heat in the middle of Winter, especially February is the coldest month of the year, and Winter 2024-2025 is much much colder than those previous years. Cesar M. worked with great care, and he's very helpful, informative. Again, I sincerely appreciate all the help he gave us.

Tam T,

Germantown, MD