HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Furnace out
Very fast, knowledgeable, courteous. Explained the problem and had it fixed in 30min
Mark M,
Cincinnati, OHExcellent service
He was on time and texted on way and when he arrived. He was polite knowledgeable and efficient He was respectful of our home wearing the shoe covers and taking them on and off several times to complete job. He knew what was wrong and fixed it Please keep h as our repair guy .
Deborah S,
Lewes, DEWater heater diagnosis
John provided excellent customer service and showed us exactly what was broken on our water heater. We appreciated his superb advice on what we needed to do next.
Garry B,
Kingsville, MDAC repair
Great job very professional
Franklin P,
Riverview, FLCustomer
Al was the best of the best. They just don't make em like him any more. He came first thing in the morning, analyzed the problem, ordered the part. He picked up the new motor, did a few jobs and came back to us, after our doctor appointments to finish the job at the end of the day. This is why we use Sears. Job well done
Elliott L,
Delray Beach, FLTechnician
Hermon was very professional and very helpful. He went over the remote settings which I did not fully understand but do now. He also checked the unit inside and outside and said everything looked good. The noise I was hearing is common with this unit and nothing to worry about. Thank you for your service.
Emilie B,
Bellville, TXHeater
Explained everything with professionalism. Job very well done. Worked until the job was done.
Robert M,
Fresno, CAFaster repair appointment time
My tech was great, I feel sears needs to improve on the time to get repairs completed I have been without ac for almost a month and had 2 recalls which I had to wait 2 weeks in between for a repair appointment not good
Cassandra C,
Pinellas Park, FLReliable
He is patient and dependable. He shows up when he is supposed to. Great customer service!
Diana S,
Long Pond, PAGreat job!!
Rick did an amazing job! Communion was great And service was excellent. Glad to have him out. He made me feel very confident in his work.
Jesse B,
Big Sandy, TX