HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Kyle T
April 16, 2025
Overall rating

We were so pleased that Kyle was our repair technician from Sears. He is very knowledgeable and courteous. We hope to have the benefit of Kyle's expertise with any future HVAC repairs.

Nancy G,

Fort Worth, TX
Clevens D is the best
April 16, 2025
Overall rating

Clevens took his time to access my unit and explain exactly what likely happened. Although he had to refer me back to the warranty company he was sympathetic to issues I am experiencing.

Kedra T,

Lithia Springs, GA
Great Tech!
April 16, 2025
Overall rating

Steve was great and answered all my questions and explained everything. Your notification app is frustrating. It had me as three different times for the tech arrival , once it said I was the next stop then a bit later it had me at the 3rd stop away. It would be nice to have a better window than 07 AM-06 PM. Also it took 8 days for you to schedule a tech to show up. This is also frustrating. Thanks for the opportunity to voice my concerns. Thanks again to Steve.

David S,

Martinsburg, WV
Our hot water heater service
April 15, 2025
Overall rating

We were very pleased with our service tech Nick. He came right in and went to work. Explained the issues, trouble shot our system and even found and corrected a flu issue we didn't know about. Would highly recommend and use again.

Thomas V,

Springdale, OH
An amazing Tech
April 14, 2025
Overall rating

Corin was fantastic! He came out to check our HVAC unit and was professional, knowledgeable, and thorough from start to finish. He quickly diagnosed the issue and explained everything in a clear and friendly way. It's always a relief to have someone who knows what they're doing and takes pride in their work. Highly recommend Corin if you want the job done right the first time!

Ronald C,

North Chesterfield, VA
Outstanding customer service!
April 14, 2025
Overall rating

Timely, professional and efficient service. Brian did an outstanding job for us. He installed a new thermostat for our system and conducted our preventive maintenance also. Outstanding in all respects.

Rickey K,

Lakeside, CA
Furnace repair
April 14, 2025
Overall rating

Great customer service

Julius D,

High Point, NC
Great Service
April 12, 2025
Overall rating

Technition did a great job . I appreciate the service

Lillian K,

Cleburne, TX
Service repair
April 11, 2025
Overall rating

Technician was curious and very pleasant. Knowledgeable and made you feel very comfortable.

Berta L,

Kerman, CA
Hot water heater
April 11, 2025
Overall rating

Gary was very professional clean working fast and got the job done right the first time

Anthony R,

San Jose, CA