HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

5 stars
May 14, 2025
Overall rating

Joshua my technician was very respectful and well manner. Joshua listen to me as I stated what was going on with my unit outside. Joshua was very knowledgeable as he express to me my problem, he fixs my issue in a timely manner and I am comfortable in my home with cold air making my day joyful. I want to thank Joshua and Sears home services. I will suggest this company to family and friends. Joshua keep up the good work👍

Patricia B,

Tampa, FL
Great Service!
May 13, 2025
Overall rating

Mark did a great job repairing the broken on/off knob on my Kenmore A/C. He then confirmed that it was running well with no other repair required. Thanks to his persistence in finding a way to fix the knob, I did not have to replace the air conditioner. My sincere thanks to Mark for his patience and kindness to me.

Jo Ann Kiva,

Pasadena, CA
Timely and efficient!
May 12, 2025
Overall rating

Elio was assigned by my home warranty company to fix our heat pump, which was not working to turn the AC on. He came on time, worked efficiently, and fixed the problem on the first try. It's a breath of fresh air after a few experiences with incompetent or impatient techs of late.

Alexandra R,

Port Tobacco, MD
Expertly Skilled
May 10, 2025
Overall rating

Corin wasted no time and replaced the defective fan motor. Our A/C was running and our home was cooling off again. Great job!

Marion T,

Fredericksbrg, VA
Hot Water Heater
May 09, 2025
Overall rating

Thank you Sears for providing the great technician to review the problem with the hot water tank, submit the pictures and paperwork and for completing his visit. They were very kind and did an awesome job upon their arrival. Thank you.

Warren L,

Haughton, LA
HVAC System repair
May 08, 2025
Overall rating

Solomon was very efficient, professional and experienced. He worked with us as the homeowner in getting our system to be restored despite the challenge to get Choice Home Warranty to respond to the process in a timely manner. He was punctual and kept us informed of his estimated arrival time. We would highly recommend Solomon as a reliable and responsible technician who cares to find the actual problem and then fix it. Thank you!

Sonja R,

Catharpin, VA
Everything Working
May 07, 2025
Overall rating

Douglas serviced both of the house heat pumps in a short time. He informed me what he did to fix the problems. He is professional and skilled.

Gary Z,

Fairview Hts, IL
Courteous. Knowledgeable. Efficient.
May 07, 2025
Overall rating

Rendel was incredibly courteous, knowledgeable, and efficient in both determining and explaining the cause of the issue with my air conditioner. He is a true gentleman, and was a pleasure to have in my home. Sears set the bar high with this technician.

Jim H,

Bay Minette, AL
Air conditioner fix
May 06, 2025
Overall rating

Very good worker and explain everithing I need to learn for better function

Gloria A,

San Antonio, TX
Service Excellence!!!
May 03, 2025
Overall rating

The Service that Gary provided was excellent. In an earlier visit he identified the problem and ordered the part. He returned to install and repair the unit. He did an excellent job. Gary repaired the unit in about an hour. He was courteous, professional and extremely knowledgeable.

Mike S,

Brookeland, TX