HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Tech rep
May 19, 2025
Overall rating

5 star rating for service representative . Showed up on time and was very professional.

Danny W,

Madison, MS
Great experience
May 17, 2025
Overall rating

Tech was knowledgeable

John G,

Chicago, IL
Great job
May 16, 2025
Overall rating

Very good

Bahram K,

Etiwanda, CA
Douglas was fantastic.
May 16, 2025
Overall rating

Douglas came is and started troubleshooting my issue. He checked every potential cause and did not just fix immediate cause and found what was causing my recurring issues. Fantastic experience.

Lewis C,

O Fallon, IL
Customer
May 16, 2025
Overall rating

Very good and very professional

Gary F,

Apex, NC
5 stars
May 14, 2025
Overall rating

Joshua my technician was very respectful and well manner. Joshua listen to me as I stated what was going on with my unit outside. Joshua was very knowledgeable as he express to me my problem, he fixs my issue in a timely manner and I am comfortable in my home with cold air making my day joyful. I want to thank Joshua and Sears home services. I will suggest this company to family and friends. Joshua keep up the good work👍

Patricia B,

Tampa, FL
Great Service!
May 13, 2025
Overall rating

Mark did a great job repairing the broken on/off knob on my Kenmore A/C. He then confirmed that it was running well with no other repair required. Thanks to his persistence in finding a way to fix the knob, I did not have to replace the air conditioner. My sincere thanks to Mark for his patience and kindness to me.

Jo Ann Kiva,

Pasadena, CA
Timely and efficient!
May 12, 2025
Overall rating

Elio was assigned by my home warranty company to fix our heat pump, which was not working to turn the AC on. He came on time, worked efficiently, and fixed the problem on the first try. It's a breath of fresh air after a few experiences with incompetent or impatient techs of late.

Alexandra R,

Port Tobacco, MD
Expertly Skilled
May 10, 2025
Overall rating

Corin wasted no time and replaced the defective fan motor. Our A/C was running and our home was cooling off again. Great job!

Marion T,

Fredericksbrg, VA
Hot Water Heater
May 09, 2025
Overall rating

Thank you Sears for providing the great technician to review the problem with the hot water tank, submit the pictures and paperwork and for completing his visit. They were very kind and did an awesome job upon their arrival. Thank you.

Warren L,

Haughton, LA