HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.6K
Average Rating
4.6/5
Service Call
Mr. Adler C. arrived as scheduled. He contacted me before and upon arrival. I was so impressed with his level of professionalism and I love that he covered his shoes before entering my home. He shared his findings in clear concise communication and what to expect next.
Brenda H,
Brooklyn, NYGrateful for his calm nature
I had at least 3 phone calls telling me about my impending appointment. And then, I received a call from a real person was trying to sell me a home warranty plan. I told that lady several times that I wasn't interested and she kept pushing. Kyle seemed a bit confused about why she was calling to talk with me as he seemed to think that was his job.
Mary H,
Fort Worth, TXAwesome
Albert went above and beyond. He was thorough and everything is running beautifully now.
Alicia D,
Jersey City, NJFriendly and Knowledgeable
We are very happy with the service provided. Thanks Tony.
Lucas S,
Belvidere, ILSears hvac tech.
Outstanding James kept us updated on arrival time arrived as stated went right to work was very knowledgeable new what the problem was in minutes replaced the contact relay and secured other components in the condenser unit entire visit took 15 to 20 minutes I highly recommend James G when calling ask for him Thanks James for a great experience and outcome🇺🇸👍
Maryann B,
Palm Coast, FLFriendly and efficient
The tech did a great job communicating prior to arriving and was efficient and friendly in fixing our furnace!
Patricia H,
Eden Prairie, MNTechnician
Victor was informative, He was very thorough He spoke to claims person Saying he couldn't go further Based on my type of furnace
Susan F,
Louisville, COVery knowledgeable
Great troubleshooting and practical; friendly and knowledgeable. Looked at the whole system and discussed what is happening and what he fixed
Adele S,
Green Cove Springs, FLWhy did I wait 1 extra week for service???
James told me they were here last week on Tuesday & Thursday. Why did you not put me on one of those days? That is pathetic lousy service. James is always great but that's just Sickening that you made me wait 1 entire extra week to get service. James was also... confused why you didn't get me scheduled for last week. That's unacceptable!! Sickening actually is what that was. I rebuke it too!!!
Dave A,
Pueblo, COService call
Pleasant experience.i was kept aware of tech's status. He was nice man! Did a good job
David C,
Uppr Marlboro, MD