HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Review for Alex from Sears home service
Alex found the problem. So I would have to give him a great rating. It's nice to have AC again.
Lucille M,
Henderson, NVAc window unit service
Richard was professional. He looked at my ac unit and immediately found the problem. It was a pleasure working with Richard today. .
Melinda W,
Memphis, TNWater heater
Technician Duan H. Is great, he knew what part to order for our water heater. It came in a timely manner. He returned & got it up & running. Thank you Duan for a great job. On the other hand speaking to your AI is the worst. Samantha really got to me where I finally hung up on her. You need to put live agents to speak to because all they do is go round and round & you don't get anywhere. I rate your AI a zero. This is only the truth! I'm sure there are more people who would agree.
Carlos C,
Pico Rivera, CARuben is the best!
Ruben is very professional and personable. I felt very comfortable with him. He answered all of my questions and solved all of the problems with my air conditioning unit!
Alaya S,
Los Angeles, CAFriendly
I feel like yall is giving me the runaround I been without my air conditioner It's been since February yall been sending out worker & ordering parts and my air conditioner is still not working it is very hot I felt very bad for mark who came out several times trying to work on my AC and it was so hot. I feel so bad for him. This is just unbelievable which y'all putting me through.
Edward S,
Beaumont, TXExcellent
Robert was on time and knowledgeable about my window ac.
Judy L,
Cottonwood, AZExcellent Work
Got a technician that was very thorough, knowledgeable, and professional.
Barry R,
San Dimas, CAAC service
Good customer service from this technician on a consistent basis
Constantin A,
Spring, TXWater heater technician
Great! Very knowledgeable and nice! My water heater was serviced by a great technician
Barbara J,
Baltimore, MDHot Water Repair
The repairman/ Tech was great. Came in and installed the new part satisfactorily. However it took 8 (20 days) rescheduled appointments for him to get here. I won't be renewing my contract ...It appears you have more service calls than you have people.
Walter S,
Wichita, KS