HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Owner
Nate came out yesterday and was able to identify what needed to be done and ordered the part. Eric was very polite and seem to know just what needed to be done, he came in and installed the circuit board without any trouble. Thanks to Nate and Eric
Mardie F,
Dolton, ILWater heater trouble shoot
Gary knows his stuff very good...oh I yes I would very much prefer having Gary do the install I on the new water heater.. simply because the warranty shows I get a replacement under warranty
Roger B,
Walnut Creek, CAFALL FURNACE CHECK UP
Great technician, punctual and went right to work to check the furnace out.
Diane H,
Janesville, WI5
Mr. Severino rendered his service in a knowledgeable and professional manner. I admire his dedication and commitment to his work. He has been sent to my home quite a few times, and has always done an excellent job!
Bernadine P,
Silver Spring, MDwindow air conditioner
Very knowledgeable , professional and polite . Great work ethics .
Glen H,
Oxford, MSGood Diagnosis
Ricky called ahead to announce his expected arrival time. He did a thorough job diagnosing the problem with our window air conditioner. At the same time he was patiently training a new technician. He answered all our questions.
Carol H,
Austin, TXCal was great
Cal helped us with a red tag on our furnace and explained that it is a scare tactic used in the HVAC industry to get customers to purchase a new unit through their company. He checked our unit and was able to clear our unit as safe and good to use. It is not a danger to use.
Colleen A,
Ramsey, MNBrian
He was professional and courteous and very thorough in the work he did
Cynthia L,
Leonard, MIAC Repair
Eric was professional and followed up as he said he would. He called me twice and to confirm he would come out. Before Eric, sears communicated false information when they did. It had been over 3 weeks since I put the service request. Eric called me yesterday and confirmed he would come out next day to diagnose. It took Eric a minute to figure out the issue. He communicated it and was able to fix the issue. Eric was cordial and professional. He clearly knows his stuff.
Imad S,
Phoenix, AZAC repair
Salvador was courteous and friendly. He's a very knowledgeable technician. He quickly found what the problem with my AC was, ordered the parts, and set up an appointment to finish the job.
Leonor D,
Downey, CA