HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Knew his stuff
October 29, 2025
Overall rating

Was timely very professional, knew his stuff. Made sure I was completely satisfied when they were done.

Rickey M,

Millington, TN
Great
October 29, 2025
Overall rating

After trial and error they got my old heater fixed

Ralph C,

Bass Lake, CA
Superb and delightful
October 29, 2025
Overall rating

On time with wonderful attitude and communicated with pleasant responses.

Overseer R,

Harrisburg, PA
Ron is great, SHS not so much
October 28, 2025
Overall rating

Ron quickly knew what was wrong with my water heater, how to fix it, and how not to break it more before he got the parts. He also helped navigate the abysmal SHS customer service. He found the part locally that they said they could not get and once I was able to trick their AI agent into letting me keep an appointment with him, he was able to install it. He'd obviously done this before, knew the tricks, and got things installed and cleaned out great. Thank you, Ron!

Craig V,

Roseville, CA
Air Conditioner
October 28, 2025
Overall rating

The technician worked quickly and efficiently. He was able to resolve my issue with the a/c.

Vicky C,

Leesburg, FL
Eric R. Was Great
October 27, 2025
Overall rating

He was very knowledgable and answered all my questions and concerns..

Edrick S,

Homewood, IL
Representative was professional
October 27, 2025
Overall rating

Although I was disappointed in Sears was unable to service my unit because the heating unit was not accessible. However, representative's explanation was understandable and presented professionally.

Jessie K,

Nashville, TN
Home owner
October 27, 2025
Overall rating

The technician came on time and He did his best to solve the problem.

Taha A,

Yonkers, NY
Mike
October 24, 2025
Overall rating

Mr Tim was very polite and very helpful he explained everything to me. Give him a 5 star rating.

Mike M,

Breaux Bridge, LA
Great service
October 24, 2025
Overall rating

Otis is great. Has helped us out a few times. 5 stars

Charles B,

Zionsville, IN