HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
5 star
Marc was helpful, knowledgeable and quick. I also appreciate moving the service call up a week.
Cody L,
Harlingen, TXHVAC fixing
Mr. Solomon did an excellent job and patiently explained details and what was the issue. He has recharged the unit with Freon and cleaned the pistons that was dirty. It is working is. Asked us to monitor the performance for 90 days for any issues.
Harrish P,
Woodbridge, VAHVAC blower/capacitor repair
I worked with this tech for the HVAC preventative maintenance and he told me that there was a possibility of future mechanical failure. I made the additional appointment for the blower as advised and it turns out that the capacitor had to be replaced. I'm thankful that everything was caught early and that my heater will be in top working order for the ensuing winter.
Lesa J,
College Park, MDvery professional
Very thorough explained everything so that I could understand told me what would happen next.
Beverly G,
Greendale, INFriendly and Polite
Friendly and polite. Confirmed that the boiler was running well.
Sooyong K,
Takoma Park, MD5 star technician
Billy was the best as ususl. Professional, courteous and efficient. He kept me informed of anticipated arrival time and proceeded to inspect and do maintainence once on site. I trust him. Thank you!
Joniene T,
Nashville, TNRepair HVAC
Lawson is timely, he exhibited excellent professionalism. He is very knowledgeable he expressed great integrity and kindness interacting with my husband and me. Lawson was determined to make sure we had clarity in every step of the operation of repair for our heater. Lawson is exceptional portraying his professionalism. He is definitely an asset to Sears maintenance and repair department. KUDOS for Lawson 100%!!
Rowynia A,
Linda, CAAwesome tech
The tech from Sears arrived on time, diagnosed the problem, got it submitted to the warranty company, got it approved, went and got the part, installed it all in the same day. That is a very efficient Tech. I couldn't be more pleased
Derek M,
Lumberton, NCSEARS Rep
Elbert has always been a super Sears Rep. He's professional, knowledgeable and courteous. He goes that extra mile to let you know how well your appliance is working and what you should be watching out for in the future.
Bobby C,
Columbus, OHThe Best
Al is very detailed and thorough. He's personable and willing to answer all questions even from my 6 year old. Thanks you so much!
Michele E,
Port Saint Lucie, FL